Recent Posts

SERVPRO of Sumner County-Employee Spotlight

5/16/2018 (Permalink)

Commercial SERVPRO of Sumner County-Employee Spotlight Taylor Richardson: Project Manager with SERVPRO of Sumner County

It’s no secret that team members play a large role in a company’s success. That is certainly true here at SERVPRO of Sumner County.

Taylor Richardson is one of our Project Managers at SERVPRO of Sumner County and has been with us for four years. Taylor brought a wealth of knowledge with him from his years of experience in the environmental services industry. He began with us as a technician and has worked his way up to his current position as Project Manager. Taylor is extremely knowledgeable in the restoration industry and holds IICRC Certifications in: Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Commercial Drying Specialist and Applied Microbial Remediation. In addition to working locally, Taylor also travels often with our Storm Team when they are needed. Taylor is a key asset to our company and we are happy to have him with us.

Q.) What are three words you would us to describe SERVPRO?

A.) My second family

Q.) If you could switch roles with anyone at the company, who would you choose?

A.) I would not switch with anyone. I love the production side.

Q.) If you were stuck on a deserted island what three items would you bring?

A.) Gun, Ammo, Pillow

Q.) What is on your bucket list?

A.) Move to Alaska

Q.) Tell us something about yourself that would surprise us.

A.) My dream is to own a Disaster Recovery Team, and travel to all natural disasters.

Sumner County Continuing Education Course

5/3/2018 (Permalink)

Biohazard Sumner County Continuing Education Course We held the course at our corporate headquarters in Gallatin and invited Brian McCabe (SERVPRO Business Consultant) to teach the course on Ethics and

SERVPRO of Sumner County held a Continuing Education Course for our insurance agents and adjusters on April 26, 2018.

We held the course at our corporate headquarters in Gallatin and invited Brian McCabe (SERVPRO Business Consultant) to teach the course on Ethics and Bio Hazard Cleanup. Most insurance agents and adjusters are required to have continuing education credits to keep their licensures current and we provide courses for the required credits at no cost.

We had a wonderful turnout at our Ethics and Bio Hazard Cleanup Courses. These courses are not only informative, they are FUN! While following the required curriculum our instructors engage our attendees in discussion to promote learning and increase participation.

SERVPRO of Sumner County is dedicated to helping our agents and adjusters, as well as our customers. If you are in need of continuing education credits call our office at 615-822-0200. We will post information regarding upcoming courses in the Sumner County area as soon as they are scheduled.

Holiday Light Safety

12/13/2017 (Permalink)

Fire Damage Holiday Light Safety Check all lights to ensure that there are no worn or broken cords or loose bulbs.

Holiday Light Safety

Christmas is upon us and holiday decorations are in full swing. For many home owners, decorating for Christmas is a tradition and something that is enjoyed by many. Whether you only decorate the interior of the home or you decorate both the interior and exterior, decorations and lights certainly add to the splendor of the Christmas season. According to the National Fire Protection Association fire departments responded to an average of 200 homes for structure fires related to Christmas trees between 2011-2015. Avoid Christmas tree and light related fires by following these simple safety tips.

Trees

When purchasing live Christmas trees, check for freshness and try to avoid dry trees. When you are cutting the tree, cut 1-2 inches from the base of the trunk to ensure optimal water absorption. Live trees require plenty of water. Make sure that you are checking the tree daily and watering when needed. If you prefer an artificial tree, ensure that the tag reads “Fire Resistant”. When placing the trees in your home, ensure that they are placed at least 3 feet away from all heat sources.

Lights

Check all lights to ensure that there are no worn or broken cords or loose bulbs. If you find any damage, dispose of the damaged lights and replace. When purchasing lights be sure to check the label that shows whether or not they are for indoor or outdoor use and purchase accordingly. In addition, read the instructions included with the lights. Most recommend that you plug no more than three strands together so that you are not overloading the socket. Last but not least, turn ALL Christmas lights off when going to bed or leaving the home.

If you find yourself with a damage this holiday season, call our office. Our teams will evaluate your damage and give you a clear explanation of the restoration process.

How To Care for Gym Floors in Sumner County

12/5/2017 (Permalink)

Commercial How To Care for Gym Floors in Sumner County Call SERVPRO of Sumner County at 615-822-0200 to learn more about our cleaning services or to schedule an inspection.

How To Care for Gym Floors in Sumner County

Gym floors are an important part of schools, churches and recreation centers. They are used for various events throughout the year and regular maintenance is important to keep them in good condition. While you want them to look nice it is also important for them to be safe for use. Unkempt floors in disrepair can be hazardous as well as unsightly.

Daily Maintenance

  1. It is important that gym floors be swept daily with a dust mop. Dirt and dust buildup will scratch the finish of the floor when it is walked on and can create a slipping hazard.
  2. Vacuum all walk off mats daily to ensure that the dust and dirt does not transfer to the gym floor.

As Needed Maintenance & Preventative Measures

  1. Use a damp mop once or twice a week to clean the gym floor and prevent dust.
  2. Ensure that there is no standing water left on the gym floor. Excess water on the floor can damage the wood
  3. Ensure that all tables and chairs have felt pads or use a floor covering to protect the gym floor.
  4. Walk-off mats are a great way to minimize the amount of tracked in dirt and water. These are placed at the entries and help absorb debris and water that would otherwise be tracked onto the gym floor.

Call SERVPRO of Sumner County at 615-822-0200 to learn more about our cleaning services or to schedule an inspection. Our team would love to help ensure that your gym floors are in great shape!

Black Water

11/17/2017 (Permalink)

Water Damage Black Water Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty.

Black Water

In the restoration industry there are three categories of water and as industry professionals it is our job to determine which category of water each damage has. The most severe category is Category 3 which is also commonly called CAT 3, Black Water or Dirty Water. Category 3 water (Black Water) is highly contaminated water that is potentially toxic to anyone inside the dwelling.

The water is considered category 3 (Black Water) if it meets any of the following criteria. Sources include sewage backup, flooding from rivers or streams, toilet overflow with feces or stagnant liquid that has begun to support bacterial growth. If Category 1 or Category 2 has been left untreated for more than three days, it is likely that it will develop into Category 3 (Black Water). If your damage is deemed as Category 3 (Black Water), it is likely that many pieces of your property will need to be replaced. Anything porous, such as furniture, carpeting and drywall is grossly contaminated. Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty. In fact, most times it is completely translucent.

If you are ever faced with damage to your home act fast, find your source and call the professionals at SERVPRO of Sumner County. We will assess the damage and ensure that it is properly mitigated to ensure your safety.

Understanding Content Coverage

11/8/2017 (Permalink)

Fire Damage Understanding Content Coverage The best way to determine if you have enough content coverage is to conduct a home inventory.

Understanding Content Coverage

Everyone has homeowners insurance right? It’s one of those things you have and hope you never have to use right? So, what happens if you do have to utilize coverage because of a damage?

Unfortunately, because homeowners insurance is necessary many homeowners rely solely on their agents to choose a policy that is right for them. This is totally fine, and works in many cases, but being educated on what your policy includes and doesn’t include is important.

Most policies are written and cover to repair or rebuild your home after damage. But what about ALL of the personal belongings inside of your home? Generally, your content coverage is 50 to 70 percent of the coverage that you carry on the structure of your home. In most cases this is a sufficient amount to cover personal items that are damaged, but in some cases it isn’t.

The best way to determine if you have enough content coverage is to conduct a home inventory. This is a much easier task thanks to modern technology. Walk through your home room by room and photograph all personal belongings. (TIP-If you picked your home up and turned it upside down, all items that would fall out are considered contents.) Open drawers and closets to photograph all items inside. You can catalog these items and keep them at an offsite location or you can download an app such as DreamVault and access it from any mobile device. This particular app is designed to house photos and information pertaining to each individual item, such as price, model and serial number. There is also a speech to text feature to help with documentation.

If you have jewelry, collector’s items, art or firearms, sometimes your coverage can fall short. Keep that in mind when documenting all items and reviewing your policy. If you find that your coverage is lacking you can generally purchase additional coverage or a rider for certain items.

When you have had damage to your home and personal belongings, you don’t want to worry with the added stress of insufficient coverage. Ensure that you are covered.

If you have damage to your home and/or personal items we are here to help.  Call our office and we will walk you through the process and make your damage “Like it never even happened”.

7 Emergency Supplies Your Sumner County Business Should Have on Hand

10/27/2017 (Permalink)

Commercial 7 Emergency Supplies Your Sumner County Business Should Have on Hand Inclement weather situations and power outages can give little to no warning, which is why it is important to have basic emergency supplies.

7 Emergency Supplies Your Sumner County Business Should Have on Hand

Is your Sumner County business prepared for an emergency situation? Inclement weather situations and power outages can give little to no warning, which is why it is important for your business to have basic emergency supplies on hand in the event they are needed. These 7 necessities are important to ensure your employees safety in case of emergency.

Food-

Having a 3-4 day supply of non-perishable food items for each employee is important. Stocking up on items such as salt-free crackers, canned foods with high liquid content, protein bars, peanut butter and dried fruits is a great way to ensure that your employees will be taken care of.

Water-

In addition to non-perishable food items, it is important to have a minimum 3 day supply of emergency water per person. You can go about purchasing the water in different ways depending on the amount of usable space you have for storage. The most common methods are cases, gallon jugs or 55-gallon storage barrels. All of these can be used for drinking and sanitation purposes when necessary.

Radios-

Radios are useful to keep you updated on current weather patterns, evacuation notices and much more. Keeping a few AM/FM radios on hand will keep you abreast to any important information during an emergency. We recommend solar powered radios or battery powered radios for this purpose. If you choose to stock your supplies with battery powered radios, try and save battery power whenever possible.

Protection Against Elements-

During inclement weather if your building sustains damage that deems it unsafe to occupy, all employees may need to evacuate the premises. Having weather appropriate gear such as, ponchos, gloves, thermal blankets and a canopy shelter is key in making sure that all employees are safe.

Emergency Lights-

Electricity can go out for any amount of time during inclement weather or emergency situation. Emergency lighting is essential for your employees to navigate the facility in a safe manner. Battery powered flashlights are great short term lighting, but it is best to also have solar powered or hand cranked flashlights for long term use. We also recommend keeping candles and waterproof matches.

First Aid Kit-

A basic first aid kit with bandages, gauze, adhesive tape and other useful items will be a tremendous help in the event one of your employees is injured. Keeping 2-3 of these stocked and in easily accessible locations is best practice.

Sanitation Supplies-

During a disaster or emergency situation, a sanitary water source and plumbing will more than likely be unavailable. To ensure the wellbeing of employees and to keep things sanitary, you should have emergency sanitation supplies available. Common sanitation items are, hand sanitizers, individual packs of tissue and quality cleaning chemicals.

Having an emergency kit during times of crisis will hopefully keep you and your staff safe. Be sure to print this when putting together your Emergency Kit. In the meantime, be sure that you have a vetted vendor for times of emergencies. Call SERVPRO of Sumner County (615) 822-0200. We are always here to help.

Three Common Reasons For House Fires In Your Sumner County Home

9/25/2017 (Permalink)

Fire Damage Three Common Reasons For House Fires In Your Sumner County Home Educating yourself on the leading causes for house fires and prevention is a step in the right direction to ensure that your family and home are safe.

Three Common Reasons For House Fires In Your Sumner County Home

If a fire starts in your home you may have as little as two minutes to escape. House fires can be devastating and the road to recovery is long and hard. Educating yourself on the leading causes for house fires and prevention is a step in the right direction to ensure that your family and home are safe.

Electrical Outlets

Many electrical fires in homes or businesses are caused by faulty electrical outlets, old wiring, outdated appliances or electrical cords that are frayed.

-If you live in an older home have an electrician complete an inspection. Standards and codes are constantly being revised and updated to ensure safety.

-Do not overload your circuits.

-Understand the difference between surge protectors and power strips. Both devices allow you to plug in multiple electronics, but only the surge protector will help protect your electronics from a power surge.

Kitchen Fires

Carelessness in the kitchen can lead to devastating house fires. The leading cause of kitchen fires is due to unattended cooking. It’s important to be alert to prevent cooking fires.

-Never leave pots or pans unattended on your stove.

-Keeping your stove an oven clean will prevent buildup of food splatter and grease that could later ignite when the stove or oven is turned on for cooking.

-Keep any items that could ignite away from your stove top

-Ensure that you have a fire extinguisher in your kitchen in case of emergency.

Dryers

Dryer vents are becoming a much bigger and more common safety problem. Over time, your dryer vent fills with lint that sneaks by your dryers filter. Fires can occur when the excess lint builds up in the dryer or exhaust duct.

-Clean out the dryer vent regularly.

-Clean the lint filter after EACH load of laundry that is dried.

-Clean underneath and behind your dryer to eliminate any lint that collects.

Efflorescence or Mold? Do you know the difference?

9/11/2017 (Permalink)

Efflorescence or Mold? Do you know the difference?

Efflorescence and mold can look quite similar. Although they look similar, that is the only quality they have in common. Distinguishing between the two is important for your piece of mind and treatment of the affected area.

What is Efflorescence?

Efflorescence is the migration of salt to the surface of a porous material, where it forms a white chalky coating. Efflorescence is found on masonry, stucco or concrete surfaces. It forms from salt deposits that remain on the surface of the materials when groundwater and sometimes rain water evaporate. Although it is unsightly, it does not pose a health risk. It does however indicate that there is excessive moisture entering and can be problematic if not addressed.

What is Mold?   

Mold is a term used to refer to fungi that grow in the form of multicellular thread-like structures and comes in a rainbow of colors. Mold grows and spreads in unconditioned spaces and sometimes in structures that do not have proper ventilation or have experienced a leak. With the exception of the winter months mold is always present outdoors. Exposure to damp and moldy environments can cause a variety of health effects, or none at all.  

How do you know the difference?

-Efflorescence dissolves in water, whereas mold does not.

-If rubbed between your fingers, efflorescence turns powdery. Mold does not

-Mold can be any color, but is often black or grey. Efflorescence, is almost always white or yellow.

-Efflorescence develops on inorganic building materials, like masonry, stucco or concrete. Mold typically grows on organic materials, such as wood or drywall.

If you are uncertain as to whether you’re dealing with mold or efflorescence we suggest calling our office to schedule an inspection. Once the problem of mold or efflorescence is distinguished we can provide you with an estimate for cleanup.

Flash Flooding And How It Affects You

8/23/2017 (Permalink)

Storm Damage Flash Flooding And How It Affects You Flash flooding occurs when there is a sudden influx of water onto normally dry land.

Flash Flooding And How It Affects You

Flash flooding occurs when there is a sudden influx of water onto normally dry land. Flooding can happen for many reasons, including heavy rains, ocean waves, snow that melts too quickly or dams and levees that break. Floods are the most common and wide spread weather-related disasters.

Flooding can happen very quickly with little or no warning. The destructive power of a flood combined with unpredictability make them extremely dangerous. Flooding can occur anywhere that receives rain fall. In the United States floods kill more people each year than tornadoes, hurricanes or lightning.

What areas are at most risk from flooding?

Areas that are densely populated are at a high risk. Heavy construction and areas that have little to no dirt or grass that is not covered by concrete have nowhere for water to run off. In turn, instead of the water dissipating back into the ground it rises. In these densely populated areas if the streams have been re-routed underground and into storm drains they are at risk of overflowing and causing damage.

Areas near rivers are at risk. Levees are built along rivers and are used to prevent high water from flooding bordering land. If these levees are not maintained or the rains cause them to fail they cause devastating damage.

Mountains and steep hills produce a high amount of water runoff. If there are streams around these areas it causes them to rise quickly due to the rock and soil sediment. A creek or stream that at its regular depth might be 6”-7” can swell to a 10 foot raging river if a thunderstorm with heavy rain lingers.

Flood Alerts:

Flash Flood or Flood Watch-Flash flooding or flooding is possible within the designated watch area-be alert.

Flash Flood or Flood Warning-Flash flooding or flooding has been reported or is imminent-take necessary precautions at once! Get to higher ground.

Urban and Small Stream Advisory-Flooding of small streams, streets and low-lying areas, such as railroad underpasses and urban storm drains is occurring.

Flash Flood or Flood Statement-Follow-up information regarding a flash flood/flood event.

Ensuring that you are well educated on flooding and why it happens is the first step to safety. If you find yourself in a flood situation stay calm and get to higher ground.