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Fire & Water - Cleanup & Restoration

Why Use SERVPRO of Sumner County

5/19/2021 (Permalink)

There are a handful of restoration companies scattered throughout middle Tennessee. When a damage happens it can be overwhelming trying to decide which one to use. While its important to ask your insurance agent for advise, there are also some signs you can check for to find the right company for the job. This blog is going to focus on some small tips that can help you pick the right restoration company for you.

Company should have updated website 

The first way to quickly get a feel of a company is to visit their website. In 2021 it's mandatory to have an updated and active website. If the restoration company you are thinking abut calling has an old website, or no website at all, id highly recommend using a different company.

Response time is key

For the most part, all restoration companies use they same type of equipment and have similar processes. What separates the good ones from the bad ones is response time. For example, during a water damage the company that can get out there the fastest and stabilize the damage will save you the most money. A restoration company with a fast response time should be mandatory.

Must have certifications

For restoration professionals, this is the Institute of Inspection, Cleaning and Restoration Certification (IICRC). IICRC-approved schools have trained up restoration professionals for years, and its classes cover a range of topics pertinent to restoration technicians. This includes the theory of water damage, how it affects the home, what materials are at risk, how to remove excess moisture from the building, how to perform structural drying properly, how to inspect and remove pathogens, and how to save sensitive materials like wooden floors. Attaining certification through the IICRC requires hard work and an ongoing commitment to the field, as registrants must earn continuing education credits annually. Homeowners can rest assured that if they are dealing with a certified crew, they are dealing with some of the best in the business.

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