What our Customers say...

Water Damage Testimonials

Outstanding customer service and response!!! 
We had a horrible leak from our upstairs bathroom into our den that ruined practically everything. We put a call into SERVPRO of Sumner County dispatch and heard back within the hour. They were in our house the next day assessing the damage…and when I mean assessing the damage I mean searching every corner, floor, ceiling, and wall to ensure everything was inspected. They had fans and dehumidifiers up immediately and didn’t take them down until they were positive the water damage was gone. The job required a new floor in the bathroom and den, drywall, paint, carpet, ceiling fan, and a commode. The work took a while to complete, but the team continued to monitor the progress as well as follow up when the job was complete. They gave us great options and suggestions and listened to what we wanted and made sure we knew what we needed. I trusted their judgment and it paid off. Thank you Andrew, Ryan and Brice for your extraordinary customer service. I appreciate your attention to detail and your personal involvement in the job. It was beyond what I have experienced with other companies. Hopefully I won’t require your services again, but if I do, you will be my first call and I will recommend you time and time again!

"They were very polite and professional. They did a great job!"

"Great experience. Would definitely do business with them again."

"The team did a great job, keep up the good work! Braden has been very polite and helpful."

"The staff was courteous and helpful throughout the duration of the job. Great job!"

"The crew was very professional and fabulous!"

"Very courteous, diligent, polite and respectful team."

"The guys were very professional and courteous. Prompt and never left a mess. Would highly recommend SERVPRO. I had no problems or complaints at all!"

"Could not ask for better service and people to work with!!"

"Andrew Jarrett is an extremely professional and friendly Project Manager throughout the entire project. Thank you."

Thank you SERVPRO and especially Chandler and Fernando for getting all of the water out of my basement!! They were always very polite and considerate!! I want to thank them for doing such a top notch job!! Their behavior was professional and they worked very hard. Thanks guys!!!

Braden and your team were excellent!!!!!!

Everybody did a great job.

We are very pleased with Taylor and his team. He is courteous and must be a huge asset to your company.

Arrived within an hour of my call ready to get to work removing the water from my home. Very courteous staff that put everything they had into giving me my home back in better shape than it was before the flood.

I was in need of help. I had all questions answered. This was my music room...my baby...I felt great!

The staff was great! Very quiet, didn't disturb us at all!

Great customer service and quick response time! Overall, a fantastic job!

Wow!! The team from SERVPRO Sumner County was AMAZING!!! Can't say enough good things about them. Will definitely recommend!!

They were very prompt and knowledgeable. I would recommend to a friend.