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24 Hour Emergency Water Damage Service

10/19/2018 (Permalink)

Water Damage 24 Hour Emergency Water Damage Service We Answer the Phone Ready to Help Call Today - 615-822-0200

SERVPRO of Sumner County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 615-822-0200

We understand that when you call us, you may be feeling confused, stressed and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sumner County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration-in fact, it’s the cornerstone of our business.

What to Expect

When you call we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage?
  • Is there electricity available?

About SERVPRO of Sumner County

SERVPRO of Sumner County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have You Accounted for Fido or Feline When Emergency Planning?

10/17/2018 (Permalink)

Pets are just as important as any family member to most people, so why would you not make them a part of your preparedness planning? There are several things you can do to make sure they stay safe as well during an emergency.

Pet Emergency Kit lists the below items as essential to building your Pet Emergency Kit.

Food. At least a three day supply in an air tight, waterproof container.

Water. At least three days of water specifically for your pets.

Medicines and medical records.

Important documents. Registration information, adoption papers and vaccination documents. Talk to you veterinarian about micro-chipping and enrolling your pet in a recovery data base.

First aid kit. Cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol and saline solution. Including a pet first aid reference book is a good idea too.

Collar or harness with ID tag, rabies tag and leash.

Crate or pet carrier. Have a sturdy, safe crate or carrier in case you need to evacuate. The carrier should be large enough for your pet to stand, turn around and lie down.

Sanitation. Pet litter and litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach.

A picture of you and your pet together. If you become separated, a picture of you and your pet together will help you document ownership and allow others to assist you. Add species, breed, age, sex, color and distinguishing characteristics.

Familiar items. Familiar items, such as treats, toys and bedding can help reduce stress for your pet.


While practicing fire escape or evacuation plans, be sure to include pets. If an evacuation happens, don’t leave pets behind as they can be lost or injured.


Micro-chipping pets is a great way to locate them. Most veterinary clinics and shelters have scanners that will read the microchip information to help find a pet’s owners.

After Hurricane Katrina, “It’s estimated that over 15,500 animals were ultimately rescued. Of the 15,500 animals rescued, only 15%-20% were ever reunited with their owners.”

Be sure to take four-legged friends into consideration when planning for emergencies. Visit for further tips and safety precautions to think about for you or your families’ pets during a disaster.

Family Fire Escape Plans

10/12/2018 (Permalink)

SERVPRO® of Sumner County hopes you will never need your home or business to recover from fire or smoke damage.

Portable fire extinguishers may not be enough to save your home. Sometimes, the only option you have to keep yourself and loved ones safe is to escape. A small flame can turn into a large fire in a matter of minutes. Lives are more important than objects, so get yourselves and others out of danger.

SERVPRO® of Sumner County - Tips for Escape:

  • Make an escape plan ahead of time and make sure everyone knows the plan.
  • Make sure that all doors and windows open easily.
  • Plan at least two different ways of escaping every room.
  • When you leave, close the doors and windows to shut in the flames.
  • Do not stop to pick up valuables, objects can be replaced you can not.
  • Make sure your plan includes a place to meet that is a safe distance from the home.
  • Do not turn off smoke alarms when you cook, you may need the warning.
  • If you have to go through a smoke filled area to escape, cover your nose and mouth with something and crawl on the floor.
  • Practice the plan until your entire family or business feels comfortable.
  • Periodically go over the plan that is put in place to refresh everyones memory or make changes.

It’s The Water You Don’t See

10/11/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time if not properly mitigated in a timely manner.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Sumner County have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a water loss. When time matters, technology and equipment must be counted on to perform.

SERVPRO® of Sumner County will answer your call with a team ready to respond and a full arsenal of drying equipment to help prevent secondary damage from occurring. Call our office today at 615-822-0200.

Fires are Preventable

10/10/2018 (Permalink)

When it comes to your Sumner County home, there are certain safety precautions that can be taken to help prevent fires. shares the following tips on home fire prevention.

Electrical and Appliance Safety

  • Frayed wires can cause fires. Replace all worn, old damaged appliance cords immediately and do not run cords under rugs or furniture.
  • If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it into a two slot outlet or extension cord.
  • Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Fireplaces and Wood Stoves

  • Inspect and clean wood stoves pipes and chimneys annually and check monthly for damage or obstructions.
  • Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
  • Make sure the fire is completely out before leaving the house or going to bed.

If you find yourself with fire damage to your Sumner County home call our office at 615-822-0200.

Is Your Sumner County Home Equipped With An Emergency Kit?

10/10/2018 (Permalink)

Be prepared at your home or business with an Emergency Kit. suggests you have enough supplies to last for at least three days per family member.

Below are some suggested items to include in your kit:

  • 3-day supply of non-perishable foods (per person)
  • Water (one+ gallon per person per day)
  • First-aid kit
  • Prescription Medication
  • Sleeping bag or blankets
  • Fire extinguisher
  • Hygiene products
  • Flashlights
  • Extra batteries
  • Cell phone charger
  • Change or clothes (per person)
  • Matches in waterproof container
  • Wrench or pliers to turn off utilities
  • Whistle to signal for help
  • Pet supplies
  • Infant formula and diapers
  • Important documents such as insurance policies, ID’s and bank records in a plastic container

You can also keep a condensed emergency kit in your vehicle as well. For a more extensive list, check out

Understanding Mold

10/8/2018 (Permalink)

Mold is a hot topic these days. Although molds have been on the Earth for millions of years, there have been recent studies linking mold to a variety of health conditions. Mold is found indoors and out and can attach itself to clothing, bags and pets and be carried indoors. Mold can also travel indoors through open windows and doors, as well as through your HVAC system. Mold requires moisture to grow and can flourish in certain ideal conditions.

How You Can Control Mold Growth In Your Home

  • Humidity Levels – Again, mold loves moisture. Control the moisture/humidity control the mold.
  • Fix ALL leaks
  • Clean ALL spills immediately
  • Thoroughly dry after any flooding within 24 – 48 hours
  • Proper ventilation

If you feel that you have a mold problem in your home call SERVPRO® of Sumner County today at 615-822-0200 to schedule an inspection.

Are Your Ducts In Order

10/4/2018 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in you facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home.

A routine part of SERVPRO® of Sumner County is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO® of Sumner County professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address the indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and duct work.

Call SERVPRO® of Sumner County today to schedule your inspection 615-822-0200.

October is Fire Prevention Month-Make Sure You Have a Plan for Your Sumner County Home

10/3/2018 (Permalink)

October is Fire Prevention Month – a perfect time to examine emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year?

The National Fire Protection Association (NFPA) designates a week each October to focus on fire prevention awareness. The 2018 theme is

“Look. Listen. Learn. Be aware. Fire can happen anywhere.™)

This theme hopes to create awareness in the steps necessary to reduce the chance of a fire and how to react in the event a fire does happen. The NFPA states the following:

“LOOK” for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them.

“LISTEN” for the sound of the smoke alarm. You could have only minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet.

“LEARN” two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

Stay safe and prepare now to help ensure you are ready for any disaster.

A Contingency Plan for Your Hendersonville Business

10/3/2018 (Permalink)

An emergency escape plan is not required for all businesses; however, the Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees and your business during an emergency. OSHA suggests the following steps when developing such a plan.

  • Organize an Emergency Preparedness Procedures review with employees to review your company’s emergency plans. You may wish to select an individual or team of individuals to lead and coordinate your emergency plan.
  • Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all routes and exits are clearly marked and well lit, wide enough to accommodate the number of evacuating personnel and that the path is unobstructed and clear of debris at all times.
  • Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count. Once completed, evaluate how well the plan worked and if additional training or exercises are needed.