Recent Posts

Smoke Odor Removal From Carpet and Upholstery

11/23/2020 (Permalink)

Seeking out professional help for smoke odor removal especially in the case of carpets and upholstery, is the first correct step in obtaining proper smell extraction.  This ordeal can be very costly and time consuming for an individual to experiment with on their own, which is why many local professionals are available to help home owners who have suffered the unfortunate fate of this scenario.

First off, ascertaining the severity of the situation is one of the most important aspects in obtaining an accurate quote from a professional beforehand. Additionally, keeping a close watch on the amount of time that has elapsed since the smell had first entered the fibers will also dramatically change the amount of time and overall cost of the cleaning. If weeks have gone by without any professional aid, carpets and upholstery may become permanently damaged, suffering discoloration among other things.

Smoke odor removal professionals will first get rid of any residue that’s physically left on the surface of the fibers.  The first actual deodorizing element to the process is to eliminate any sources of the smell, including any unsalvageable materials that cannot be processed properly and thus, must be disposed of. Next, a thorough cleaning of any salvageable surfaces will be imperative in further eliminating the smell and keeping it from reoccurring.

Since the smell is airborne in nature, professionals will need to create a type of fog that is comprised of cleaning agents and is pumped into the area to eliminate smells that fill the room. If it’s needed, items in the room may be sealed off and quarantined to avoid any exposure to the smell during the odor extraction.

Why Tenants Move Out if Water Isn't Removed

11/19/2020 (Permalink)

Call SERVPRO to Extract Water and Maintain Your Cash Flow

When apartments or hotels flood, it can be a disaster for managers and tenants alike. While an owner is probably most concerned with the financial loss from the incident, tenants will also probably not want to continue staying somewhere with damage, even if it is not extensive. Fast, proper water removal and damage restoration are essential to keep residents and guests. SERVPRO is trained and prepared for these scenarios and can work effectively to remove water damage in as short a time as possible, especially if the business has a profile in our ERP system. Here are some of the main motivators for tenants looking to escape a flooded apartment or hotel.
 
Drenched Belongings
Quick water removal in apartments and hotels is the only way to save many tenants' belongings. Materials such as wood, fabric, and leather can only remain soaked for so long before the damage becomes permanent, so our fast responses are critical in keeping them functional and in good condition. This also goes for materials and items belonging to the building itself, and you might also be stuck paying extra for replacement belongings if water is not removed quickly.
 
Structural Damage
Nobody enjoys living in a structurally damaged building, and persistent signs of damage may be enough for many tenants to pack up and leave, even if the damage is only superficial. Some people simply see staining on walls or warping in carpets and decide that the building is not quite up to their standards. SERVPRO follows up water removal with damage restoration, ensuring that lasting signs are minimal and non-intrusive.
 
Unsafe Conditions
 
Some floods can create unsafe conditions and situations in a building, weakening walls and ceilings enough to potentially collapse on residents. Also, mold damage may result from a flood if water is not removed quickly, which can aggravate some people's health. Especially at risk are individuals with respiratory conditions or weakened immune systems. The chance of residents being forced out by safety concerns increases as water stands and is allowed to degrade with contaminants.
 
SERVPRO of Sumner County has extensive experience in water removal for buildings and businesses of all sizes. Give us a call 24/7 at (615) 822-0200.

Hydroxyl Generators

11/19/2020 (Permalink)

The main benefit of using a true hydroxyl generator is that they are safe to use in occupied areas for deodorization purposes. Insurance companies do not have to cover a homeowner’s hotels or meals. Business owners do not have to shut down and loose precious business.

If people and animals can be removed from the treatment area, ozone will always do the job faster. And the general rule of thumb is if a strong ozone generator would take one day to do a job, a true hydroxyl generator will take three to five days to do the same job. But insurance companies don’t seem to have a problem paying for the extra time it takes a hydroxyl generator to do the job because they are saving on hotel and food costs and their customers are much happier staying in their own homes and businesses. In saying this, hydroxyl generators are commonly one of the first pieces of equipment installed on the job and can be run the entire length of the job. These machines are already in Xactimate and bring in some $200 per day on a rental. With the price of the hydroxyl generators on the market, there would be a 100% return on investment within the first week of use.

These generators have been successfully tested on fires and other restoration and bio jobs, including protein fires, floods, dead body situations, skunk odors, pet urine odors, musty odors and many types of VOC odors. Many restoration contractors have converted existing deodorizing chambers or added their own hydroxyl rooms with great success. You can run a hydroxyl room 24 hours a day and enter the room at any time with no threat to your health. True hydroxyl generators also will not bleach wet fabrics so they can be run on damp carpet without fear of lightening the color.

However, it’s important to note that hydroxyl generators are not intended for use on mold remediation jobs where there is a large infestation on surfaces or behind walls. The established protocols should always be followed in these instances. But generators with good filtration are excellent for airborne microbial remediation where bacteria or fungi have become aerosolized.

10 Places Where Water and Mold Occurs

11/16/2020 (Permalink)

10 Unexpected Places Where Water Damage & Mold Creeps Into Your Home

If a fixture or appliance in your home uses water, chances are it will leak at some point. These are 10 places many Dickson homeowners overlook when checking for water damage or mold:

  1. Dishwasher

There are two connections under each dishwasher that have the potential for mold and mildew to get started–the water supply and the discharge connection. The water supply needs to be lubricated with the right sealant and properly tightened periodically. The discharge connection involves a rubber hose and clamp, and installing the hose before the dishwasher is installed ensures it is done properly. Hoses wear out over time. If you’re buying an older house, it doesn’t hurt to check the dishwasher connections — especially if there’s an odd smell when you open the door.

  1. Icemaker Connections

Refrigerators often get moved, either for cleaning or other projects. This can weaken or break the water line connection to the ice maker, causing leaks behind the refrigerator.

  1. Washing Machine Connections

When installing a washing machine, always install a new hose, using the rubber washers the manufacturer recommends. Also, use Teflon tape and make sure to tighten the connection with vice grips so there are no drips or leaks.

  1. Hot Water Heater

Many states have laws regarding the installation of hot water heaters, and most of them involve overflow pans that are piped to drain outside the house. The pan must be tilted at least ¼ inch to ensure the water does drain. Newer heaters with quick connect connectors should be properly lubricated and tightened so the shut-off valve doesn’t leak.

  1. Plastic P-Traps
    Under every sink in your home is a “P-Trap,” almost always made of PVC pipe, which expands, and contracts. This process eventually loosens the connection and can cause leaks. Use Teflon tape to seal every P-Trap and check them periodically, tightening them by hand to ensure their connections don’t loosen and leak. Be careful, over tightening PVC can cause it to crack.
  1. Toilet Connections

The base of the toilet is where most mold grows. Toilets should be installed with a horned wax ring, and then the base of the toilet grouted in with tile grout. The grout serves as a filler between the bowl and the floor to keep the bowl from rocking – which can compromise the wax ring. Also, make sure the toilet supply line is well-connected.

  1. Shower Doors

To insure proper installation, we recommend shower doors be installed by a licensed plumber. Mold growing at the base of the tub may be from leaking or improperly installed shower doors. Shower doors need caulking on all three rails — the two side rails as well as the bottom rail.

  1. Tub

The best way to prevent a leak from a tub is to make sure it is installed properly. If installed improperly, water and moisture can drip down under the tub causing water damage and mold issues.

  1. Exterior Water Connections

If you’ve used a hose, you know how a poor connection or missing rubber washer can cause water to spray onto the house. This uncontrolled spray allows water to enter the space between the siding or into the wall leading to water damage and mold growth.

  1. Outdoor Water Sprinklers

Make sure your sprinklers are well away from the house when turned on. The siding on your house is engineered to shed falling water (rain), not sprinklers shooting water up.

If you take the proper precautions and monitor your home regularly, you should be able to avoid mold or at least catch it very early at its onset.

Preventing Fires in the Winter

11/16/2020 (Permalink)

Prevent Fire Damage This Winter

Heat Your Home Safely 

The winter season is here and with it comes shorter days and lower temperatures. In middle Tennessee, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. 

Did You Know?

According to the National Fire Protection Association:

  • 50% of all residential heating-related fires are reported during the months of December, January, and February.
  • Heating equipment is a leading cause of home fire deaths.
  • Heating equipment fires cause an estimated $1 billion in direct property damage annually.

Keep the following safety tips in mind to help reduce your risk of a heating-related fire.

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid free zone" around open fires and space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home. 
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Have a qualified professional install stationary space heating equipment, water heaters, or central heating equipment according to local codes and manufacturer's instructions.
  • Test smoke alarms monthly.

If your property does suffer fire damage or smoke damage, contact SERVPRO of Sumner County at 615-822-0200 to help make it "Like it never even happened."

Water In Basement

11/4/2020 (Permalink)

Water in basement Call SERVPRO if you have water in your basement

One of the worst nightmares for any homeowner is finding water in the basement, and in most cases, the only way to deal with such a situation is to bring in a professional. Excess water, especially when it is contaminated, has the potential to cause a great deal of damage, and if the problem is not dealt with properly, the situation can quickly get out of hand. This is especially true when water is pooling in the home and coming in contact with organic materials like drywall or fabric.

Water in the basement can be caused by a lot of factors. The room may sit under the water table, which will slowly push water into the home. A disaster like a flood can quickly fill the room with fluid, as well as a burst pipe or other plumbing mishap. No matter what causes the water to build up in the home, it will take a certified team to remove it and restore the basement effectively.

There are a couple steps, though, that a homeowner can take to minimize damage and make the home safe to navigate through. If a pipe burst or is leaking, then cutting off the supply line into the home can halt the problem. Also, switching off the home’s power may be necessary, as an electrical discharge can make walking through water exceedingly dangerous and cause a fire.

Safety is the primary concern when contending with excess moisture, and a certified crew will be able to get the home restored in while avoiding any dangerous situations.

Fire Damage From Grilling

11/2/2020 (Permalink)

There's nothing like firing up the grill at your Dickson home during the summer months! Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren't considered. SERVPRO of Cheatham, Robertson & Dickson Counties wants you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coals completely cool before disposing in a metal container.

Tips and information provided by the National Fire Association.

How to care for gym floors

11/2/2020 (Permalink)

Gym floors are an important part of schools, churches and recreation centers. They are used for various events throughout the year and regular maintenance is important to keep them in good condition. While you want them to look nice it is also important for them to be safe for use. Unkempt floors in disrepair can be hazardous as well as unsightly.

Daily Maintenance

  1. It is important that gym floors be swept daily with a dust mop. Dirt and dust buildup will scratch the finish of the floor when it is walked on and can create a slipping hazard.
  2. Vacuum all walk off mats daily to ensure that the dust and dirt does not transfer to the gym floor.

As Needed Maintenance & Preventative Measures

  1. Use a damp mop once or twice a week to clean the gym floor and prevent dust.
  2. Ensure that there is no standing water left on the gym floor. Excess water on the floor can damage the wood
  3. Ensure that all tables and chairs have felt pads or use a floor covering to protect the gym floor.
  4. Walk-off mats are a great way to minimize the amount of tracked in dirt and water. These are placed at the entries and help absorb debris and water that would otherwise be tracked onto the gym floor.

Call SERVPRO of Sumner County at 615-822-0200 to learn more about our cleaning services or to schedule an inspection. Our team would love to help ensure that your gym floors are in great shape!

Storm Season is Underway

11/2/2020 (Permalink)

With storm season underway, there are unfortunate cases of flooding and power outages taking place in Gallatin, Hendersonville, Portland, and Westmoreland. The humidity and flooded areas create a perfect combination and environment for mold to grow, giving you more than just flood damage to take care of. The sooner the water damage is cleaned up, the less likely there is a chance for mold to produce, leaving you with less to cleanup in the end. According to Angieslist, there are important steps to take in order to prevent mold damage after a flood.

Flood damage cleanup

  1. Remove furniture and upholstery to clean or repair separately.
  2. Start by using a wet/dry vacuum to get rid of as much water as possible so the water is not sitting. 
  3. Use fans to circulate air and speed up the drying process. A dehumidifier can also be used to remove the excess moisture in the air to prevent mold growth.
  4. Once the water and moisture is cleared, start cleaning and treating the carpet and flooring throughout the flooded area. Steam clean any carpeted area to properly sanitize and check the padding under the carpet to ensure that it does not need replaced. Carpet padding usually needs replaced when a flood occurs.
  5. Clean walls and baseboards with warm water and soap to remove any residue. Then apply bleach and water mixture to sanitize the surface. 

Water damage produced from a flood can be dangerous and cause illness due to the bacteria sitting in the water. It’s important to act quickly when it comes to flood and water damage to prevent illness and worse damage to occur.

Source - http://www.angieslist.com/articles/6-steps-prevent-carpet-mold-after-water-damage.htm

Continuing Education Course - November 12th

10/30/2020 (Permalink)

Are you in need of continuing education credits for your licensure? Here at SERVPRO® of Sumner County we offer FREE Continuing Education courses for you to fulfill those credit hours. Our sixth and final course that is being offered for this year will be Understanding the Restoration Industry: Property Fire/Damage Restoration (4hr) and it will be held at SERVPRO® of Sumner County in Hendersonville, TN on November 12th. You will find all of the course information listed below.

We’re hosting 4 FREE Credit Hours of Continuing Education on Thursday, November 12th at SERVPRO® of Sumner County in Hendersonville, TN and would love for you to attend!

Course Information:

  • The subject to be covered is Understanding the Restoration Industry: Property Fire/Damage Restoration
  • Registration for the class will begin at 9:00 AM
  • The address for SERVPRO® of Sumner County is 229 Innovation Way, Hendersonville, TN

If you would like to attend, please respond by email to Katie Sellens at (ksellens@SERVPRO8267.com) or by phone at 615-822-0200.

If you have any questions or would like more information regarding this class or other classes that will be offered throughout the year please let us know.