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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Is Your Business Properly Prepared?

10/25/2018 (Permalink)

All businesses should be equipped with fire extinguishers based on their property footprints. The number of fire extinguishers needed are based off of how many floors, the amount of square footage, and what is being completed on these floors (i.e. kitchen, warehouse, etc.). Below is a breakdown of the different types of fire extinguishers based on what your business accomplishes during the day to day operations.

Class A:

This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper and many plastics.

Class B:

Used on fires involving flammable liquids, such as grease, gasoline and oil.

Class C:

Designed for fires involving appliances, tools or other equipment electrically energized or plugged in.

Class D:

For use on flammable metals; often specific for the type of metal in questions. These are typically found only in factories working with these metals.

Class K:

Intended for use on fires that involve vegetable oils, animal oils or fats in cooking appliances. These extinguishers are generally found in commercial kitchens, but are becoming popular in the residential market for use in kitchens.

Which type of fire extinguisher best suites your business?

Drying Equipment Stats

10/25/2018 (Permalink)

If you have a water damage in your Sumner County home you want the restoration company that completes the dry out to have adequate equipment to take care of the job set before them. SERVPRO® of Sumner County takes great pride in ensuring that their equipment is kept in good working condition and up to industry standard. Some of the key factors that we look at when purchasing or replacing drying equipment are:

Power-

In air movers we look at the CFM (Cubic Feet per Minute). This is important because it calculates the amount of air flow that can be provided over a certain amount of space per minute. This will help with determining dry time based on the amount of water that has been dispersed onto an area. In dehumidifiers we look at the PPD (Pints per Day). This is how much moisture/humidity is pulled from the air during the drying process.

Low Amps-

Older equipment pulls more amperage to run than newer equipment. Each plug (depending on the type) allows for so much amperage to be pulled by what is plugged in. If you plug in two pieces of equipment and combined they are pulling more amperage than the plug or circuit can offer you will trip breakers and essentially be required to set a generator to adequately power the equipment needed.

Durability-

Moving equipment around from job site to job site can often times take its toll. The long term durability is very important to ensure that we always have reliable equipment to place on job sites.

Safety-

In all of our equipment we look to ensure that it has been tested and meets the requirements of a NRTL (Nationally Recognized Testing Laboratory). It is very important to our company that our employees and customers are safe around our equipment.

If you have a water damage in your Sumner County home call SERVPRO® of Sumner County for your restoration needs.

If A Disaster Strikes, Will You Be Ready?

10/24/2018 (Permalink)

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble or update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Emergency and storm situations can happen at anytime to anyone. Take action now to protect yourself, your family and your property.

Prepare Now. Learn How.

10/24/2018 (Permalink)

As a business owner, insurer or property manager you are a leader in your community and have the opportunity to set an example for your employees, customer and community to follow.

Join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes.

As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure and maximizes your chances of recovery after an emergency or disaster. You can do this by taking three simple steps:

  • Plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can also contact SERVPRO® of Sumner County to find out more on how to be ready when disaster strikes with the Emergency READY Program®.

Cooking This Holiday Season

10/24/2018 (Permalink)

Did you know cooking equipment is the leading cause of residential fires? As the holidays begin, fire precautions should as well.

A property owner experiences a flood of emotions when a fire ravages their business or home. Fear, uncertainty, stress and doubt about the future of the property scan be overwhelming to the property owner long after the flames have been extinguished and the smoke has cleared.

After the first wave of heroes have rescued the property, let SERVPRO® of Sumner County help restore your property. Combining rapid response, the utmost professionalism and open communication, we strive to restore not only the home or business, but to restore the customer’s peace of mind as well.

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on fires:

  • 475,500 structure fires were reported in the United States in 2016.
  • These fires caused $7.9 billion in property damages.
  • One structure fire was reported every 66 seconds.

If the unthinkable happens and a fire strikes, give our experts at SERVPRO® of Sumner County a call. We’ll help make it “Like it never even happened.”

24 Hour Emergency Water Damage Service

10/19/2018 (Permalink)

Water Damage 24 Hour Emergency Water Damage Service We Answer the Phone Ready to Help Call Today - 615-822-0200

SERVPRO of Sumner County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 615-822-0200

We understand that when you call us, you may be feeling confused, stressed and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sumner County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration-in fact, it’s the cornerstone of our business.

What to Expect

When you call we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage?
  • Is there electricity available?

About SERVPRO of Sumner County

SERVPRO of Sumner County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have You Accounted for Fido or Feline When Emergency Planning?

10/17/2018 (Permalink)

Pets are just as important as any family member to most people, so why would you not make them a part of your preparedness planning? There are several things you can do to make sure they stay safe as well during an emergency.

Pet Emergency Kit

Ready.gov/animals lists the below items as essential to building your Pet Emergency Kit.

Food. At least a three day supply in an air tight, waterproof container.

Water. At least three days of water specifically for your pets.

Medicines and medical records.

Important documents. Registration information, adoption papers and vaccination documents. Talk to you veterinarian about micro-chipping and enrolling your pet in a recovery data base.

First aid kit. Cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol and saline solution. Including a pet first aid reference book is a good idea too.

Collar or harness with ID tag, rabies tag and leash.

Crate or pet carrier. Have a sturdy, safe crate or carrier in case you need to evacuate. The carrier should be large enough for your pet to stand, turn around and lie down.

Sanitation. Pet litter and litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach.

A picture of you and your pet together. If you become separated, a picture of you and your pet together will help you document ownership and allow others to assist you. Add species, breed, age, sex, color and distinguishing characteristics.

Familiar items. Familiar items, such as treats, toys and bedding can help reduce stress for your pet.

Evacuations

While practicing fire escape or evacuation plans, be sure to include pets. If an evacuation happens, don’t leave pets behind as they can be lost or injured.

Identification

Micro-chipping pets is a great way to locate them. Most veterinary clinics and shelters have scanners that will read the microchip information to help find a pet’s owners.

After Hurricane Katrina, “It’s estimated that over 15,500 animals were ultimately rescued. Of the 15,500 animals rescued, only 15%-20% were ever reunited with their owners.”

Be sure to take four-legged friends into consideration when planning for emergencies. Visit ready.gov/animals for further tips and safety precautions to think about for you or your families’ pets during a disaster.

Family Fire Escape Plans

10/12/2018 (Permalink)

SERVPRO® of Sumner County hopes you will never need your home or business to recover from fire or smoke damage.

Portable fire extinguishers may not be enough to save your home. Sometimes, the only option you have to keep yourself and loved ones safe is to escape. A small flame can turn into a large fire in a matter of minutes. Lives are more important than objects, so get yourselves and others out of danger.

SERVPRO® of Sumner County - Tips for Escape:

  • Make an escape plan ahead of time and make sure everyone knows the plan.
  • Make sure that all doors and windows open easily.
  • Plan at least two different ways of escaping every room.
  • When you leave, close the doors and windows to shut in the flames.
  • Do not stop to pick up valuables, objects can be replaced you can not.
  • Make sure your plan includes a place to meet that is a safe distance from the home.
  • Do not turn off smoke alarms when you cook, you may need the warning.
  • If you have to go through a smoke filled area to escape, cover your nose and mouth with something and crawl on the floor.
  • Practice the plan until your entire family or business feels comfortable.
  • Periodically go over the plan that is put in place to refresh everyones memory or make changes.

It’s The Water You Don’t See

10/11/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time if not properly mitigated in a timely manner.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Sumner County have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a water loss. When time matters, technology and equipment must be counted on to perform.

SERVPRO® of Sumner County will answer your call with a team ready to respond and a full arsenal of drying equipment to help prevent secondary damage from occurring. Call our office today at 615-822-0200.

Fires are Preventable

10/10/2018 (Permalink)

When it comes to your Sumner County home, there are certain safety precautions that can be taken to help prevent fires. Ready.gov shares the following tips on home fire prevention.

Electrical and Appliance Safety

  • Frayed wires can cause fires. Replace all worn, old damaged appliance cords immediately and do not run cords under rugs or furniture.
  • If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it into a two slot outlet or extension cord.
  • Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Fireplaces and Wood Stoves

  • Inspect and clean wood stoves pipes and chimneys annually and check monthly for damage or obstructions.
  • Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
  • Make sure the fire is completely out before leaving the house or going to bed.

If you find yourself with fire damage to your Sumner County home call our office at 615-822-0200.

Is Your Sumner County Home Equipped With An Emergency Kit?

10/10/2018 (Permalink)

Be prepared at your home or business with an Emergency Kit. Ready.gov suggests you have enough supplies to last for at least three days per family member.

Below are some suggested items to include in your kit:

  • 3-day supply of non-perishable foods (per person)
  • Water (one+ gallon per person per day)
  • First-aid kit
  • Prescription Medication
  • Sleeping bag or blankets
  • Fire extinguisher
  • Hygiene products
  • Flashlights
  • Extra batteries
  • Cell phone charger
  • Change or clothes (per person)
  • Matches in waterproof container
  • Wrench or pliers to turn off utilities
  • Whistle to signal for help
  • Pet supplies
  • Infant formula and diapers
  • Important documents such as insurance policies, ID’s and bank records in a plastic container

You can also keep a condensed emergency kit in your vehicle as well. For a more extensive list, check out Ready.gov.

Understanding Mold

10/8/2018 (Permalink)

Mold is a hot topic these days. Although molds have been on the Earth for millions of years, there have been recent studies linking mold to a variety of health conditions. Mold is found indoors and out and can attach itself to clothing, bags and pets and be carried indoors. Mold can also travel indoors through open windows and doors, as well as through your HVAC system. Mold requires moisture to grow and can flourish in certain ideal conditions.

How You Can Control Mold Growth In Your Home

  • Humidity Levels – Again, mold loves moisture. Control the moisture/humidity control the mold.
  • Fix ALL leaks
  • Clean ALL spills immediately
  • Thoroughly dry after any flooding within 24 – 48 hours
  • Proper ventilation

If you feel that you have a mold problem in your home call SERVPRO® of Sumner County today at 615-822-0200 to schedule an inspection.

Are Your Ducts In Order

10/4/2018 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in you facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home.

A routine part of SERVPRO® of Sumner County is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO® of Sumner County professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address the indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and duct work.

Call SERVPRO® of Sumner County today to schedule your inspection 615-822-0200.

October is Fire Prevention Month-Make Sure You Have a Plan for Your Sumner County Home

10/3/2018 (Permalink)

October is Fire Prevention Month – a perfect time to examine emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year?

The National Fire Protection Association (NFPA) designates a week each October to focus on fire prevention awareness. The 2018 theme is

“Look. Listen. Learn. Be aware. Fire can happen anywhere.™)

This theme hopes to create awareness in the steps necessary to reduce the chance of a fire and how to react in the event a fire does happen. The NFPA states the following:

“LOOK” for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them.

“LISTEN” for the sound of the smoke alarm. You could have only minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet.

“LEARN” two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

Stay safe and prepare now to help ensure you are ready for any disaster.

A Contingency Plan for Your Hendersonville Business

10/3/2018 (Permalink)

An emergency escape plan is not required for all businesses; however, the Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees and your business during an emergency. OSHA suggests the following steps when developing such a plan.

  • Organize an Emergency Preparedness Procedures review with employees to review your company’s emergency plans. You may wish to select an individual or team of individuals to lead and coordinate your emergency plan.
  • Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all routes and exits are clearly marked and well lit, wide enough to accommodate the number of evacuating personnel and that the path is unobstructed and clear of debris at all times.
  • Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count. Once completed, evaluate how well the plan worked and if additional training or exercises are needed.

Water Damage To Your Sumner County Home

9/26/2018 (Permalink)

Imagine it’s 8:00 p.m. on a Sunday,

and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids in bed and get some rest yourself.

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

When it is your Sumner County home that is underwater, mitigation cannot wait. You need mitigation to begin immediately. If water damage strikes your home, call SERVPRO® of Sumner County any time, any day.

The cost of water damages can increase exponentially with time. Wood floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home.

The benefits of rapid mitigation offered by SERVPRO® of Sumner County are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

If the unthinkable happens to your Sumner County home, allow SERVPRO® of Sumner County to help quickly turn your “before” into a “happily ever after.”

Are You Prepared?

9/26/2018 (Permalink)

Wireless Emergency Alerts

Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing person alerts in your area (e.g., AMBER Alerts). Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security and the National Weather Service. A WEA can be sent to you mobile device when you may be in harm’s way, without downloading an app or subscribing to a service. WEAs may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts and Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take and the agency issuing the alert. The message will be no more than 90 characters. Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts.

Call The Cleanup Team

9/26/2018 (Permalink)

There’s no such thing as a small disaster, especially when the water you don’t see contains bacteria or can cause mold, rot and other unseen damage. Water damage can drastically affect the value of your property if not properly taken care of. Before you get out the mop bucket and try to clean it yourself, consider how the damage will affect your property.

SERVPRO® of Sumner County knows how disruptive water damage can be for your business. Luckily SERVPRO® of Sumner County has trained professionals equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary damages such as mold and rot. With rapid response time and a full line of water cleanup and restoration services, SERVPRO® of Sumner County can help you regain control quickly, by helping to ensure that your property and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your property by attempting to clean the mess yourself, call SERVPRO® of Sumner County today at 615-822-0200.

Water Damage Inside Edition – SERVPRO® Equipment

9/21/2018 (Permalink)

Water Damage Water Damage Inside Edition – SERVPRO® Equipment Using the proper equipment makes a measurable difference in reducing claims loss expense.

Although our wonderful team members play a valuable and important role in servicing our customers’ damages, SERVPRO® of Sumner County has state of the art equipment that is placed on site to assist in drying the structure. Using the proper equipment makes a measurable difference in reducing claims loss expense. When time is of the essence, technology and equipment must be counted on to perform, our team of trained professionals at SERVPRO® of Sumner County understand how to dry a structure and personal property effectively. Our team members are trained in Psychrometry, which allows them to evaluate air conditions in the structure and establish a drying plan.

Detection Equipment

Scoping a damage involves our trained team members locating the areas affected by water and determining the extent to which the structure and contents have absorbed moisture. Our trained team members use:

  • Moisture Sensors – These are us to detect moisture in carpets, baseboards and walls.
  • Moisture Meters – These are used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable our SERVPRO® of Sumner County team member to monitor the drying process.
  • Thermohrgrometers – These measure both temperature and relative humidity. In capturing these two readings our trained team members calculate specific humidity, dew point and vapor pressure.

Extraction Equipment

The most effective method of removing moisture from a structure is extraction. This is why it is crucial to respond quickly to a water damage and to provide emergency mitigation services. When the water is extracted quickly, the environment can usually be dried much faster.

  • Extractors – These are used in cleaning carpets and upholstery and in removing water from floors following a water damage. Extractors can either be truck-mounted or portable, allowing for greater access inside structures.

Air Moving Equipment

Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducing drying time. As airflow at the surface level increases, the moisture in the air increases. This moisture is then eliminated via the use of dehumidification equipment.

Dehumidification Equipment

By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged, structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO® of Sumner County uses two types of dehumidifiers:

  • Refrigerant Dehumidifiers – These work similarly to an air conditioner.
  • Desiccant Dehumidifiers – The use chemicals, called desiccants, which readily absorb moisture from the air.

Getting Your Ducts In A Row After Home Renovations

9/7/2018 (Permalink)

Commercial Getting Your Ducts In A Row After Home Renovations What's lurking in your ducts? Call our office today for a free quote at 615-822-0200.

Flipping houses is kind of a thing now right? You sit at home watching HGTV and all of a sudden you are looking around and thinking of ways to knock down walls, rebuild walls  and are trying to figure out where ALL the shiplap is going to go. Not you? Just me? Okay. Whether you are renovating your current home or purchasing properties to flip, there is more than meets the eye when it comes to finishing your project.

After you have completed your Chip and Joanna inspired renovations things are looking great! What you can’t see by simply walking through a home is your duct work. During construction all of the dust that is produced from drywall and trim cuts is recirculated through your home and finds its resting place in your duct work and HVAC system.

A post construction duct cleaning is a crucial last step to your renovation process. If you are in the process of renovations or have plans for renovations in the future call SERVPRO of Sumner County for a free quote today.

SERVPRO of Sumner County - Fire Restoration Process Overview

8/24/2018 (Permalink)

Fire Damage SERVPRO of Sumner County - Fire Restoration Process Overview If you are ever in need of fire, smoke or soot damage services call our SERVPRO of Sumner County office at 615-822-0200.

Here at SERVPRO of Sumner County we strive to provide excellent communication and prompt service to our customers. When we receive notification of damage to a customer’s home we understand that they are most times distressed and unsure of the mitigation process that is about to unfold. Below is a bird’s eye view of the process that we follow for fire damages.

One Hour:

Within one hour from notice of loss; SERVPRO of Sumner County will contact you to arrange for service. During this call our trained office staff will ask important questions regarding your damage, insurance information and any additional contact information that is needed.

Four Hours:

Within four hours of loss notification; SERVPRO of Sumner County trained technicians will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation:

A trained, uniformed and equipped SERVPRO of Sumner County professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. All damages are different and our on-site personnel will ensure that you are aware of each aspect of your damage.  

Pretesting:

A SERVPRO of Sumner County professional will begin pretesting for restorability, working from the source of the damage outward. Different types of surfaces throughout the structure will need to be cleaned differently based on texture and proximity to the source.

Eight Hours:

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate individual, most times your insurance adjuster or property manager.

Cleaning, Restoration & Deodorization:

SERVPRO of Sumner County will work neatly and efficiently to help your regain control of your property when a damaging event has occurred. Our certified teams will use state-of-the-art restoration techniques to ensure that your property is taken care right the first time.

Final Walk-Through:

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

If you are ever in need of fire, smoke or soot damage services call our SERVPRO of Sumner County office at 615-822-0200.

When Storms or Floods hit Hendersonville, SERVPRO is ready!

8/22/2018 (Permalink)

Storm Damage When Storms or Floods hit Hendersonville, SERVPRO is ready! Have Storm or Flood Damage? Call Us Today 615-822-0200.

SERVPRO of Sumner County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Hendersonville, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 615-822-0200.

SERVPRO of Sumner Counties Water Damage Process Overview

6/15/2018 (Permalink)

Water Damage SERVPRO of Sumner Counties Water Damage Process Overview If you are ever in need of water damage services call our SERVPRO of Sumner County office at 615-822-0200.

Here at SERVPRO of Sumner County we strive to provide excellent communication and prompt service to our customers. When we receive notification of damage to a customer’s home we understand that they are most times distressed and unsure of the mitigation process that is about to unfold. Below is a bird’s eye view of the process that we follow for water damages.

One Hour:

Within one hour from notice of loss; SERVPRO of Sumner County will contact you to arrange for service. During this call our trained office staff will ask important questions regarding your damage, insurance information and any additional contact information that is needed.

Four Hours:

Within four hours of loss notification; SERVPRO of Sumner Counties trained technicians will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation:

A trained, uniformed and equipped SERVPRO of Sumner County professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. All damages are different and our on-site personnel will ensure that you are aware of each aspect of your damage.  

Pretesting:

A SERVPRO of Sumner County professional will begin pretesting for restorability, working from the source of the damage outward. Water travels through different materials at different speeds. What might look like a small damage could have moved to another portion of the home via the materials that are wet.

Eight Hours:

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate individual, most times your insurance adjuster or property manager.

Cleaning & Restoration:

SERVPRO of Sumner County will work neatly and efficiently to help your regain control of your property when a damaging event has occurred. Our certified teams will use state-of-the-art restoration techniques to ensure that your property is taken care right the first time.

Final Walk-Through:

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

If you are ever in need of water damage services call our SERVPRO of Sumner County office at 615-822-0200.

SERVPRO-The Calm After The Storm

6/1/2018 (Permalink)

Storm Damage SERVPRO-The Calm After The Storm SERVPRO-The Calm After The Storm

When storm damage occurs to your home or business the restoration process can seem daunting. Not only are you faced with a frightening event most times, but as soon as the storm fades you are faced with unpleasant and unwanted damage. At SERVPRO of Sumner County our goal is to make the restoration process as seamless and straightforward as possible. Our teams are equipped with the knowledge and certifications to complete the necessary restoration with as little disruption as possible.

From the moment that we receive the first call regarding storm damage to your home or business to the moment that we arrive on site to meet with the home or business owner and begin the restoration process our focus is on the customer. Our on site professionals will explain the process and ensure that you are informed throughout the duration.

If you find yourself in need of restoration call the professionals at SERVPRO of Sumner County. We are always here to help and ensure that your home or business is brought back to its previous condition.

SERVPRO of Sumner County-Employee Spotlight

5/16/2018 (Permalink)

Commercial SERVPRO of Sumner County-Employee Spotlight Taylor Richardson: Project Manager with SERVPRO of Sumner County

It’s no secret that team members play a large role in a company’s success. That is certainly true here at SERVPRO of Sumner County.

Taylor Richardson is one of our Project Managers at SERVPRO of Sumner County and has been with us for four years. Taylor brought a wealth of knowledge with him from his years of experience in the environmental services industry. He began with us as a technician and has worked his way up to his current position as Project Manager. Taylor is extremely knowledgeable in the restoration industry and holds IICRC Certifications in: Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Commercial Drying Specialist and Applied Microbial Remediation. In addition to working locally, Taylor also travels often with our Storm Team when they are needed. Taylor is a key asset to our company and we are happy to have him with us.

Q.) What are three words you would us to describe SERVPRO?

A.) My second family

Q.) If you could switch roles with anyone at the company, who would you choose?

A.) I would not switch with anyone. I love the production side.

Q.) If you were stuck on a deserted island what three items would you bring?

A.) Gun, Ammo, Pillow

Q.) What is on your bucket list?

A.) Move to Alaska

Q.) Tell us something about yourself that would surprise us.

A.) My dream is to own a Disaster Recovery Team, and travel to all natural disasters.

Sumner County Continuing Education Course

5/3/2018 (Permalink)

Biohazard Sumner County Continuing Education Course We held the course at our corporate headquarters in Gallatin and invited Brian McCabe (SERVPRO Business Consultant) to teach the course on Ethics and

SERVPRO of Sumner County held a Continuing Education Course for our insurance agents and adjusters on April 26, 2018.

We held the course at our corporate headquarters in Gallatin and invited Brian McCabe (SERVPRO Business Consultant) to teach the course on Ethics and Bio Hazard Cleanup. Most insurance agents and adjusters are required to have continuing education credits to keep their licensures current and we provide courses for the required credits at no cost.

We had a wonderful turnout at our Ethics and Bio Hazard Cleanup Courses. These courses are not only informative, they are FUN! While following the required curriculum our instructors engage our attendees in discussion to promote learning and increase participation.

SERVPRO of Sumner County is dedicated to helping our agents and adjusters, as well as our customers. If you are in need of continuing education credits call our office at 615-822-0200. We will post information regarding upcoming courses in the Sumner County area as soon as they are scheduled.

Holiday Light Safety

12/13/2017 (Permalink)

Fire Damage Holiday Light Safety Check all lights to ensure that there are no worn or broken cords or loose bulbs.

Holiday Light Safety

Christmas is upon us and holiday decorations are in full swing. For many home owners, decorating for Christmas is a tradition and something that is enjoyed by many. Whether you only decorate the interior of the home or you decorate both the interior and exterior, decorations and lights certainly add to the splendor of the Christmas season. According to the National Fire Protection Association fire departments responded to an average of 200 homes for structure fires related to Christmas trees between 2011-2015. Avoid Christmas tree and light related fires by following these simple safety tips.

Trees

When purchasing live Christmas trees, check for freshness and try to avoid dry trees. When you are cutting the tree, cut 1-2 inches from the base of the trunk to ensure optimal water absorption. Live trees require plenty of water. Make sure that you are checking the tree daily and watering when needed. If you prefer an artificial tree, ensure that the tag reads “Fire Resistant”. When placing the trees in your home, ensure that they are placed at least 3 feet away from all heat sources.

Lights

Check all lights to ensure that there are no worn or broken cords or loose bulbs. If you find any damage, dispose of the damaged lights and replace. When purchasing lights be sure to check the label that shows whether or not they are for indoor or outdoor use and purchase accordingly. In addition, read the instructions included with the lights. Most recommend that you plug no more than three strands together so that you are not overloading the socket. Last but not least, turn ALL Christmas lights off when going to bed or leaving the home.

If you find yourself with a damage this holiday season, call our office. Our teams will evaluate your damage and give you a clear explanation of the restoration process.

How To Care for Gym Floors in Sumner County

12/5/2017 (Permalink)

Commercial How To Care for Gym Floors in Sumner County Call SERVPRO of Sumner County at 615-822-0200 to learn more about our cleaning services or to schedule an inspection.

How To Care for Gym Floors in Sumner County

Gym floors are an important part of schools, churches and recreation centers. They are used for various events throughout the year and regular maintenance is important to keep them in good condition. While you want them to look nice it is also important for them to be safe for use. Unkempt floors in disrepair can be hazardous as well as unsightly.

Daily Maintenance

  1. It is important that gym floors be swept daily with a dust mop. Dirt and dust buildup will scratch the finish of the floor when it is walked on and can create a slipping hazard.
  2. Vacuum all walk off mats daily to ensure that the dust and dirt does not transfer to the gym floor.

As Needed Maintenance & Preventative Measures

  1. Use a damp mop once or twice a week to clean the gym floor and prevent dust.
  2. Ensure that there is no standing water left on the gym floor. Excess water on the floor can damage the wood
  3. Ensure that all tables and chairs have felt pads or use a floor covering to protect the gym floor.
  4. Walk-off mats are a great way to minimize the amount of tracked in dirt and water. These are placed at the entries and help absorb debris and water that would otherwise be tracked onto the gym floor.

Call SERVPRO of Sumner County at 615-822-0200 to learn more about our cleaning services or to schedule an inspection. Our team would love to help ensure that your gym floors are in great shape!

Black Water

11/17/2017 (Permalink)

Water Damage Black Water Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty.

Black Water

In the restoration industry there are three categories of water and as industry professionals it is our job to determine which category of water each damage has. The most severe category is Category 3 which is also commonly called CAT 3, Black Water or Dirty Water. Category 3 water (Black Water) is highly contaminated water that is potentially toxic to anyone inside the dwelling.

The water is considered category 3 (Black Water) if it meets any of the following criteria. Sources include sewage backup, flooding from rivers or streams, toilet overflow with feces or stagnant liquid that has begun to support bacterial growth. If Category 1 or Category 2 has been left untreated for more than three days, it is likely that it will develop into Category 3 (Black Water). If your damage is deemed as Category 3 (Black Water), it is likely that many pieces of your property will need to be replaced. Anything porous, such as furniture, carpeting and drywall is grossly contaminated. Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty. In fact, most times it is completely translucent.

If you are ever faced with damage to your home act fast, find your source and call the professionals at SERVPRO of Sumner County. We will assess the damage and ensure that it is properly mitigated to ensure your safety.

Understanding Content Coverage

11/8/2017 (Permalink)

Fire Damage Understanding Content Coverage The best way to determine if you have enough content coverage is to conduct a home inventory.

Understanding Content Coverage

Everyone has homeowners insurance right? It’s one of those things you have and hope you never have to use right? So, what happens if you do have to utilize coverage because of a damage?

Unfortunately, because homeowners insurance is necessary many homeowners rely solely on their agents to choose a policy that is right for them. This is totally fine, and works in many cases, but being educated on what your policy includes and doesn’t include is important.

Most policies are written and cover to repair or rebuild your home after damage. But what about ALL of the personal belongings inside of your home? Generally, your content coverage is 50 to 70 percent of the coverage that you carry on the structure of your home. In most cases this is a sufficient amount to cover personal items that are damaged, but in some cases it isn’t.

The best way to determine if you have enough content coverage is to conduct a home inventory. This is a much easier task thanks to modern technology. Walk through your home room by room and photograph all personal belongings. (TIP-If you picked your home up and turned it upside down, all items that would fall out are considered contents.) Open drawers and closets to photograph all items inside. You can catalog these items and keep them at an offsite location or you can download an app such as DreamVault and access it from any mobile device. This particular app is designed to house photos and information pertaining to each individual item, such as price, model and serial number. There is also a speech to text feature to help with documentation.

If you have jewelry, collector’s items, art or firearms, sometimes your coverage can fall short. Keep that in mind when documenting all items and reviewing your policy. If you find that your coverage is lacking you can generally purchase additional coverage or a rider for certain items.

When you have had damage to your home and personal belongings, you don’t want to worry with the added stress of insufficient coverage. Ensure that you are covered.

If you have damage to your home and/or personal items we are here to help.  Call our office and we will walk you through the process and make your damage “Like it never even happened”.

7 Emergency Supplies Your Sumner County Business Should Have on Hand

10/27/2017 (Permalink)

Commercial 7 Emergency Supplies Your Sumner County Business Should Have on Hand Inclement weather situations and power outages can give little to no warning, which is why it is important to have basic emergency supplies.

7 Emergency Supplies Your Sumner County Business Should Have on Hand

Is your Sumner County business prepared for an emergency situation? Inclement weather situations and power outages can give little to no warning, which is why it is important for your business to have basic emergency supplies on hand in the event they are needed. These 7 necessities are important to ensure your employees safety in case of emergency.

Food-

Having a 3-4 day supply of non-perishable food items for each employee is important. Stocking up on items such as salt-free crackers, canned foods with high liquid content, protein bars, peanut butter and dried fruits is a great way to ensure that your employees will be taken care of.

Water-

In addition to non-perishable food items, it is important to have a minimum 3 day supply of emergency water per person. You can go about purchasing the water in different ways depending on the amount of usable space you have for storage. The most common methods are cases, gallon jugs or 55-gallon storage barrels. All of these can be used for drinking and sanitation purposes when necessary.

Radios-

Radios are useful to keep you updated on current weather patterns, evacuation notices and much more. Keeping a few AM/FM radios on hand will keep you abreast to any important information during an emergency. We recommend solar powered radios or battery powered radios for this purpose. If you choose to stock your supplies with battery powered radios, try and save battery power whenever possible.

Protection Against Elements-

During inclement weather if your building sustains damage that deems it unsafe to occupy, all employees may need to evacuate the premises. Having weather appropriate gear such as, ponchos, gloves, thermal blankets and a canopy shelter is key in making sure that all employees are safe.

Emergency Lights-

Electricity can go out for any amount of time during inclement weather or emergency situation. Emergency lighting is essential for your employees to navigate the facility in a safe manner. Battery powered flashlights are great short term lighting, but it is best to also have solar powered or hand cranked flashlights for long term use. We also recommend keeping candles and waterproof matches.

First Aid Kit-

A basic first aid kit with bandages, gauze, adhesive tape and other useful items will be a tremendous help in the event one of your employees is injured. Keeping 2-3 of these stocked and in easily accessible locations is best practice.

Sanitation Supplies-

During a disaster or emergency situation, a sanitary water source and plumbing will more than likely be unavailable. To ensure the wellbeing of employees and to keep things sanitary, you should have emergency sanitation supplies available. Common sanitation items are, hand sanitizers, individual packs of tissue and quality cleaning chemicals.

Having an emergency kit during times of crisis will hopefully keep you and your staff safe. Be sure to print this when putting together your Emergency Kit. In the meantime, be sure that you have a vetted vendor for times of emergencies. Call SERVPRO of Sumner County (615) 822-0200. We are always here to help.

Three Common Reasons For House Fires In Your Sumner County Home

9/25/2017 (Permalink)

Fire Damage Three Common Reasons For House Fires In Your Sumner County Home Educating yourself on the leading causes for house fires and prevention is a step in the right direction to ensure that your family and home are safe.

Three Common Reasons For House Fires In Your Sumner County Home

If a fire starts in your home you may have as little as two minutes to escape. House fires can be devastating and the road to recovery is long and hard. Educating yourself on the leading causes for house fires and prevention is a step in the right direction to ensure that your family and home are safe.

Electrical Outlets

Many electrical fires in homes or businesses are caused by faulty electrical outlets, old wiring, outdated appliances or electrical cords that are frayed.

-If you live in an older home have an electrician complete an inspection. Standards and codes are constantly being revised and updated to ensure safety.

-Do not overload your circuits.

-Understand the difference between surge protectors and power strips. Both devices allow you to plug in multiple electronics, but only the surge protector will help protect your electronics from a power surge.

Kitchen Fires

Carelessness in the kitchen can lead to devastating house fires. The leading cause of kitchen fires is due to unattended cooking. It’s important to be alert to prevent cooking fires.

-Never leave pots or pans unattended on your stove.

-Keeping your stove an oven clean will prevent buildup of food splatter and grease that could later ignite when the stove or oven is turned on for cooking.

-Keep any items that could ignite away from your stove top

-Ensure that you have a fire extinguisher in your kitchen in case of emergency.

Dryers

Dryer vents are becoming a much bigger and more common safety problem. Over time, your dryer vent fills with lint that sneaks by your dryers filter. Fires can occur when the excess lint builds up in the dryer or exhaust duct.

-Clean out the dryer vent regularly.

-Clean the lint filter after EACH load of laundry that is dried.

-Clean underneath and behind your dryer to eliminate any lint that collects.

Efflorescence or Mold? Do you know the difference?

9/11/2017 (Permalink)

Efflorescence or Mold? Do you know the difference?

Efflorescence and mold can look quite similar. Although they look similar, that is the only quality they have in common. Distinguishing between the two is important for your piece of mind and treatment of the affected area.

What is Efflorescence?

Efflorescence is the migration of salt to the surface of a porous material, where it forms a white chalky coating. Efflorescence is found on masonry, stucco or concrete surfaces. It forms from salt deposits that remain on the surface of the materials when groundwater and sometimes rain water evaporate. Although it is unsightly, it does not pose a health risk. It does however indicate that there is excessive moisture entering and can be problematic if not addressed.

What is Mold?   

Mold is a term used to refer to fungi that grow in the form of multicellular thread-like structures and comes in a rainbow of colors. Mold grows and spreads in unconditioned spaces and sometimes in structures that do not have proper ventilation or have experienced a leak. With the exception of the winter months mold is always present outdoors. Exposure to damp and moldy environments can cause a variety of health effects, or none at all.  

How do you know the difference?

-Efflorescence dissolves in water, whereas mold does not.

-If rubbed between your fingers, efflorescence turns powdery. Mold does not

-Mold can be any color, but is often black or grey. Efflorescence, is almost always white or yellow.

-Efflorescence develops on inorganic building materials, like masonry, stucco or concrete. Mold typically grows on organic materials, such as wood or drywall.

If you are uncertain as to whether you’re dealing with mold or efflorescence we suggest calling our office to schedule an inspection. Once the problem of mold or efflorescence is distinguished we can provide you with an estimate for cleanup.

Flash Flooding And How It Affects You

8/23/2017 (Permalink)

Storm Damage Flash Flooding And How It Affects You Flash flooding occurs when there is a sudden influx of water onto normally dry land.

Flash Flooding And How It Affects You

Flash flooding occurs when there is a sudden influx of water onto normally dry land. Flooding can happen for many reasons, including heavy rains, ocean waves, snow that melts too quickly or dams and levees that break. Floods are the most common and wide spread weather-related disasters.

Flooding can happen very quickly with little or no warning. The destructive power of a flood combined with unpredictability make them extremely dangerous. Flooding can occur anywhere that receives rain fall. In the United States floods kill more people each year than tornadoes, hurricanes or lightning.

What areas are at most risk from flooding?

Areas that are densely populated are at a high risk. Heavy construction and areas that have little to no dirt or grass that is not covered by concrete have nowhere for water to run off. In turn, instead of the water dissipating back into the ground it rises. In these densely populated areas if the streams have been re-routed underground and into storm drains they are at risk of overflowing and causing damage.

Areas near rivers are at risk. Levees are built along rivers and are used to prevent high water from flooding bordering land. If these levees are not maintained or the rains cause them to fail they cause devastating damage.

Mountains and steep hills produce a high amount of water runoff. If there are streams around these areas it causes them to rise quickly due to the rock and soil sediment. A creek or stream that at its regular depth might be 6”-7” can swell to a 10 foot raging river if a thunderstorm with heavy rain lingers.

Flood Alerts:

Flash Flood or Flood Watch-Flash flooding or flooding is possible within the designated watch area-be alert.

Flash Flood or Flood Warning-Flash flooding or flooding has been reported or is imminent-take necessary precautions at once! Get to higher ground.

Urban and Small Stream Advisory-Flooding of small streams, streets and low-lying areas, such as railroad underpasses and urban storm drains is occurring.

Flash Flood or Flood Statement-Follow-up information regarding a flash flood/flood event.

Ensuring that you are well educated on flooding and why it happens is the first step to safety. If you find yourself in a flood situation stay calm and get to higher ground.

Understanding Mold Management

7/18/2017 (Permalink)

Mold Remediation Understanding Mold Management Controlling the indoor and outdoor moisture of your home are the first steps in preventing mold growth.

Understanding Mold Management

Mold is an essential part of nature and returns carbon as well as other elements, back into our ecosystem. However, mold is not a word that homeowners want to use when describing their homes. Mold cannot be completely eradicated, but it can be managed to a sanitary extent.

Moisture control and rapid response are a key component in controlling mold growth in your home or outside structure. Controlling the indoor and outdoor moisture of your home are the first steps in preventing mold growth.

Indoor Moisture Control:

                -Fix any indoor plumbing that is dripping or “sweating”.

                -Limit indoor humidity levels

                -Improve air movement in poorly ventilated areas of the home

Outdoor Moisture Control:

                -Inspect and maintain roofs, gutters and flashing

                -Ensure that the home has proper grading to direct water runoff away

                -Install air conditioners in outside buildings for air flow

                -Keep outside doors to the home closed on humid days

If you find that you have mold in your home or outdoor structure it is important to locate and correct the problem. Once the problem that is causing the mold growth is corrected the area needs to be cleaned and porous materials need to be removed.

Call our office today for an estimate on mold removal.

Fire Damage-The Breakdown Of Damage

6/14/2017 (Permalink)

Fire Damage Fire Damage-The Breakdown Of Damage Understanding the effects of fire and how quickly items need to be evaluated and attended to can minimize the need for costly repair.

Fire Damage-The Breakdown Of Damage

There are roughly 300,000 to 400,000 residential home fires per year in the United States. These fires range from small to large and originate inside of the home. Fires are a devastating occurrence for homeowners and are extremely hard to overcome, as they take months to clean and repair. SERVPRO of Sumner County specializes in fire damage restoration and is here to help if you find yourself in need.

Damage to your structure and contents happen rapidly after the fire occurs. Every second counts after the fire is extinguished and our professionals know that damages increase and cost escalates the longer neutralization, corrosion control and cleaning is delayed. When restoration is prolonged, effects brought on by smoke exposure are extended. Below is a breakdown of the damage and effects from fire and smoke on a home.

Within Minutes:

Acid soot residues cause plastics to yellow; small appliances located close to the source of combustion discolor; highly porous materials (marble, alabaster) discolor permanently.

Within Hours:

Acid residues stain grout in bathrooms; fiberglass bath fixtures may yellow; uncoated metals tarnish, countertops may yellow; finishes on appliances, particularly refrigerators, may yellow; furniture finishes may discolor.

Within Days:

In time, acid residues cause painted walls to yellow permanently; metal corrodes, pits and rusts; wood furniture requires refinishing; vinyl flooring requires refinishing or replacement; clothing becomes soot stained; upholstery stains permanently.

Within Weeks:

Restoration costs escalate tremendously. Synthetic carpet fibers may yellow or discolor permanently; silver plate is corroded permanently; glass, crystal, china may require replacement due to severe etching and pitting caused by prolonged exposure to acid soot residues.

Understanding the effects of fire and how quickly items need to be evaluated and attended to can minimize the need for costly repair. Our fire and smoke restoration experts can help you return to your home and bring most of your items to “preloss” condition. If you find yourself in need of restoration after a fire, call our office.

Tips for cleaning your Sumner County Restaurant

4/28/2017 (Permalink)

Commercial Tips for cleaning your Sumner County Restaurant  SERVPRO of Sumner County offers many cleaning services to help your restaurant stay in compliance

SERVPRO of Sumner County offers many cleaning services to help your restaurant stay in compliance with the National Fire Protection Association and the federal Food and Drug Administration. These services not only help keep your restaurant in compliance, but they are key factors in the health and safety of your employees and patrons.


 


Carpet Cleaning


Great service and food are not the only things that keep customers returning to your establishment, maintaining a restaurants cleanliness and appearance play a large role in a restaurants success. Although most carpeting is found in the dining area, there are aerosol grease particles that travel through the air and find their final home on the carpeting. The residue is a host for bacteria and a magnet for dirt. With the abundance of foot traffic, as well as food and drink that are spilled regularly, keeping the carpets clean can be a daunting task. Scheduling regular cleanings will help to keep your restaurants carpets clean and odor free.


 


Exhaust Fan Cleaning


Ensuring that your exhaust fans are cleaned regularly and properly is one of the most important tasks in the restaurant business. Having your exhaust fans cleaned is required by the National Fire Protection Association and the federal Food and Drug Administration. Commercial exhaust fans are a popular place for grease build up, and keeping a regular cleaning schedule decreases your risk of having a grease fire.  Cleaning your exhaust fans regularly also increases the lifespan and ensures that your equipment is working at top capacity.


 


SERVPRO of Sumner County can not only clean the carpets and exhaust fans in your restaurant, we can work around your schedule to ensure that both you and your customers are not inconvenienced. Call our office today for more information and scheduling options.


 

SERVPRO of Sumner County Spring Safety Tips – How to be prepared for spring weather hazards

4/28/2017 (Permalink)

Storm Damage SERVPRO of Sumner County Spring Safety Tips – How to be prepared for spring weather hazards Spring is often a welcome change from the cold winter months, but there are spring weather hazards that can arise.

How to be prepared for spring weather hazards

Spring is often a welcome change from the cold winter months, but there are spring weather hazards that can arise. You are not powerless to inclement weather that produces tornadoes, water events and lightning. Make sure that your family has a plan in place for these types of inclement weather to ensure everyone’s safety.

Knowing your risk is a key part of ensuring you are prepared for weather hazards that arise. Always ensure that you are checking your local weather forecast before leaving home. You can also follow weather patterns and possible threats by downloading apps such as Accuweather or Yahoo Weather.

Planning for weather hazards, such as tornado, flood or lightning strike to your home is an essential part of preparedness. Assemble an emergency kit with non-perishable food items, water and basic first aid supplies to ensure that your family is taken care of in case of emergency. Also ensure that your family has an emergency plan in case of evacuation, loss of power or fire. You can visit Ready.gov  for a free template to create your plan.

If you find yourself with damage to your home from spring weather hazards SERVPRO is here to help. From water damage to fire damage, you can count on our highly skilled project managers and staff to restore your property and ensure that it is back to normal as quickly as possible.

Spring Cleaning Tips for: Sumner County Homeowners

4/6/2017 (Permalink)

Cleaning Spring Cleaning Tips for: Sumner County Homeowners As winter slips away and the warmer weather draws near, homeowners often want to freshen up their home for summer gatherings.

As winter slips away and the warmer weather draws near, homeowners often want to freshen up their home for summer gatherings. Many times “spring cleaning” can be time consuming and keep you indoors and unable to enjoy the warm weather. Many of the larger tasks on your list can be taken care of by our highly trained staff to give you additional time to spend with your family.

Carpet & Upholstery Cleaning Services- Sumner County

It is recommended that homeowners have their carpets cleaned every 8-12 months. Cleaning your carpets regularly improves indoor air quality, extends the life of your carpet, as well as reduces health risks. Upholstered furniture is recommended to be cleaned every 12-24 months depending on how often it is used. In addition to improving the overall life of furniture regular cleaning also helps to reduce potential allergens.  After a long winter and little outside air circulation, your home can become stuffy. Cleaning your carpets and upholstered furniture can help to freshen up your home and improve the appearance.

 

Duct Cleaning Services- Sumner County

It is recommended that homeowners have their air ducts cleaned every 2-5 years. The frequency of cleaning depends on what part of the country you live in, if anyone in your household has allergy problems or asthma, inside pets and how often your system is used. Cleaning your air ducts will help to eliminate dust and debris particles that are circulating through your duct work as well as help to eliminate stale/stagnate odors.

How Fires Can Damage Retail Stock

4/3/2017 (Permalink)

Fire Damage How Fires Can Damage Retail Stock Sprinklers help to save businesses from many larger fires, but they also have the unfortunate consequence of adding additional damage to a situation.

How Retail Stock Can Be Damaged By Fires

When picturing a fire, most people think only of the flames themselves. However, in a real fire, open flames are often among the least of your concerns. Fires are multifaceted disasters that can cause damage in multiple ways, especially in retail merchandise. Between ash, smoke, burns, and water damage, fires can damage almost any type of merchandise. SERVPRO can clean and restore many of these, but understanding what might happen to your stock during a fire is important for calculating financial loss and extra shipments.
 
Burned Goods
 
The most obvious way that items take fire damage in Hendersonville retail locations is through direct burns. Flammable items may catch fire, in most cases becoming unsalvageable, and other goods may be exposed to flames that partially or fully destroy them. We're able to restore some of the damage caused by direct burns, such as some discoloration or warping in items, but many victims of this type of damage are irrecoverable.
 
Water Damage from Sprinklers
 
Sprinklers help to save a business from many larger fires, but they also have the unfortunate consequence of adding additional damage to a situation. Water can damage most unsealed goods, and whether or not they will need replacing depends entirely on how much water is sprayed and what types of items are affected.
 
Ash
 
Ash is a tricky substance, as it can work its way into deep recesses and mix with water to become a harmful sludge. Ash is particularly bad for electronics and food items, but thankfully, its effects can usually be mitigated by SERVPRO or an affiliated contractor.
 
Smoke
 
Smoke has the highest potential to damage fabrics and clothing but can hurt other types of merchandise as well. We have many different methods of treating smoke damage, be it on an individual item or rooms at a time. Smoke is usually a more serious problem for the building itself than any merchandise.
 

Locally Owned Company with National Resources

SERVPRO of Sumner County is a locally-owned company with industrial-grade equipment and training capable of handling even the most serious retail fire restorations. Call us 24/7 at (615) 822-0200.

How Flood Damage can Affect Your Home in Hendersonville

4/3/2017 (Permalink)

Storm Damage How Flood Damage can Affect Your Home in Hendersonville Flooding can damage floors and much more in your home. Call SERVPRO quickly to remediate!

A Quick SERVPRO Assessment will Give You a Detailed Remediation and Restoration Plan

Flooding can happen at almost any time of the year, and sometimes these events are completely unexpected. Without time to move things to a higher level in your home, if available, many things can actually be swept around in your home haphazardly. At the least, it is important to close off doors so that the disarray when the flood recedes will not be as dramatic as it might be if the water had full access to every part of your home. The water might be able to seep in under doors, but items will not find their way from one end of the home to another.

Hendersonville homes affected by flood damage need special cleaning and restoration work. The water itself can cause substantial damage in your home. You might find that your specialty flooring has come loose because saturation in water can loosen the adhesives used to lay floors of this type. Curling at the edges and bubbles elsewhere are indicative of this type of flood damage. Saturated carpeting most likely will need to be replaced. Leaving soggy carpet in place can keep the floor underneath from drying, and also from being cleaned to a sanitary level.

Furniture will also need to be assessed for how soiled each item is. Some items that are upholstered may require additional time to dry before cleaning can commence. At SERVPRO, we have the technology to not only assess how contaminated your items are individually, but to also clean most of these items to acceptable levels by decontaminating them. Handling items before they have been adequately decontaminated can bring about serious water-borne illnesses because pathogens can be carried from the hand to the mouth all too easily.

Walls and floors will need to dry quickly or will need to have their water damaged sections replaced. This may be true if the flood lasted a long time or took an extended period to drain away. Walls must be dry from their exterior surface that you can see, all the way through to their interior surface. Feeling dry to the touch is not a good indicator of what is going on inside your walls.

If you are caught dealing with flood damage, call us, SERVPRO of Sumner County at (615) 822-0200. We can get your home back to a clean, livable state quickly so you can go back to your normal routine.

Flood Damage Affecting Bethpage

4/3/2017 (Permalink)

Storm Damage Flood Damage Affecting Bethpage Stormy Weather in Bethpage is for the Birds

Commit to SERVPRO for Swift Restoration After a Storm

Sometimes floods can hit without warning, catching you off guard and cause you to do little more than stand by watching events unfold. In some areas, rivers or streams can be affected by storms hundreds of miles away. These storms cause water levels to surge out of control and wreak havoc on our community; leaving you wondering what to do to limit the damages that are sure to affect your property. You won't always get enough warning to move all of your belongings, or adequately prepare for every situation. However, having a plan in place to deal with these types of events is crucial for limiting the number of damages that may occur on your property.
 
We have a locally owned and operated franchise near your home in Bethpage with technicians who specialize in flood damage restorations. There is no reason for you to deal with these situations on your own, nor should you. We can help restore your property to a quality preloss condition, "Like it never even happened." Giving you the assistance you need to handle the situation properly and get things back to normal as soon as possible.
 
SERVPRO provides you with emergency services to fit your unique circumstances. After your initial call to our offices, we determine the amount of equipment and personnel required to perform your repairs correctly and efficiently, arriving at your home within four hours, many times even faster, and beginning work immediately. Our technicians thoroughly explain what they intend to do and fully address your concerns before proceeding.
 
Once SERVPRO technicians have had the opportunity to assess the situation correctly, we use a variety of scoping procedures to determine the extent of damage to your property and limit additional losses from occurring. We'll locate and eliminate the source of water, determine the type of water we're dealing with and reduce the possibility of safety hazards on your property.
 
After establishing a safe environment, SERVPRO technicians use quality water extraction equipment, such as portable extractors or truck mounted pumps. Depending on the size of your situation, large submersible pumps are available to remove water over two inches high, quickly and efficiently. We can safely remove standing water and additional moisture from every area of your home and set up a proper drying environment to assist with drying the structure and contents of your home efficiently.
 
We have many procedures available to help with restoring many of your belongings you thought may be lost to you forever and work hard to provide you with the services you deserve.
 
Give SERVPRO of Summer County a call today. (615) 822-0200

Why Tenants Move Out if Water is not Removed in a Portland Rental

4/3/2017 (Permalink)

Water Damage Why Tenants Move Out if Water is not Removed in a Portland Rental Water Removal Keeps Tenants in Your Portland Building

Call SERVPRO to Extract Water and Maintain Your Cash Flow

When apartments or hotels flood, it can be a disaster for managers and tenants alike. While an owner is probably most concerned with the financial loss from the incident, tenants will also probably not want to continue staying somewhere with damage, even if it is not extensive. Fast, proper water removal and damage restoration are essential to keep residents and guests. SERVPRO is trained and prepared for these scenarios and can work effectively to remove water damage in as short a time as possible, especially if the business has a profile in our ERP system. Here are some of the main motivators for tenants looking to escape a flooded apartment or hotel.
 
Drenched Belongings
Quick water removal in Portland apartments and hotels is the only way to save many tenants' belongings. Materials such as wood, fabric, and leather can only remain soaked for so long before the damage becomes permanent, so our fast responses are critical in keeping them functional and in good condition. This also goes for materials and items belonging to the building itself, and you might also be stuck paying extra for replacement belongings if water is not removed quickly.
 
Structural Damage
Nobody enjoys living in a structurally damaged building, and persistent signs of damage may be enough for many tenants to pack up and leave, even if the damage is only superficial. Some people simply see staining on walls or warping in carpets and decide that the building is not quite up to their standards. SERVPRO follows up water removal processes with damage restoration, ensuring that lasting signs are minimal and non-intrusive.
 
Unsafe Conditions
 
Some floods can create unsafe conditions and situations in a building, weakening walls and ceilings enough to potentially collapse on residents. Also, mold damage may result from a flood if water is not removed quickly, which can aggravate some people's health. Especially at risk are individuals with respiratory conditions or weakened immune systems. The chance of residents being forced out by safety concerns increases as water stands and is allowed to degrade with contaminants.
 
SERVPRO of Sumner County has extensive experience in water removal for buildings and businesses of all sizes. Give us a call 24/7 at (615) 822-0200.

SERVPRO Commercial Water Removal in Gallatin – Dehumidifiers

4/3/2017 (Permalink)

Commercial SERVPRO Commercial Water Removal in Gallatin – Dehumidifiers Commercial water removal in Gallatin doesn’t stop at pumps and vacuums

Gallatin Commercial Water Removal - SERVPRO Dehumidifiers 

Despite a push to digital, some record keeping must still be done on paper. These documents record valuable city and county information needed for tracing the history of a title, property boundaries, and other legal requirements.

Commercial water removal in Gallatin doesn't stop at pumps and vacuums. Once the standing water has been removed, it is just as important to remove any excess moisture from your property and the air around it. To do this, SERVPRO uses a series of dehumidifiers. This is a very safe way to pull moisture from plat books and other records kept by county offices and construction companies as well as the offices they are kept in.

The most common type we use is a refrigerant dehumidifier. It extracts moisture from the air by condensation. It operates by air flow forced through refrigerated coils. The condensed water is collected in a tray where it is either drained or pumped out of the machine.

Our SERVPRO technicians use this on job sites where the temperature is usually over 50 degrees Fahrenheit and the available power is limited due to local electrical service being down. It is especially effective on surfaces that are moderate to highly porous and permeable to air and water; carpet, carpet padding and drywall for example.

Another machine we use when the temperature is lower is the desiccant dehumidifier. Moisture is removed by air flow which passes over silica gel. This substance attracts and captures air vapor very effectively. The condensed water is disposed of by heating it and venting it outside of the business structure.

This method is preferred for jobs where the temperature is below 50 degrees Fahrenheit and the power supply is unlimited. It is particularly useful for dense materials which have low permeability and porosity, hardwood floors, and wall framing for example.

If the structure has a large amount of porous and dense materials each, both types of dehumidifiers may be used. Both methods are good for drying out title records and other paper documents without damaging them.

Contact SERVPRO For Assistance With Water Damage In Your Portland Home

3/28/2017 (Permalink)

Water Damage Contact SERVPRO For Assistance With Water Damage In Your Portland Home Portland Water Damage? Call SERVPRO

Portland Home Damaged from Water Needs Extraction Fast

Water intrusion events wreak havoc on a home, making the possibility of any delay in correcting problem result in additional losses.

When a broken appliance causes water damage in your Portland area home, seeking professional assistance should be your primary goal. If you are dealing with this kind of disaster, contact our offices immediately to receive the help you deserve.
 
SERVPRO technicians take pride in being faster to any disaster, we respond quickly and utilize our experience and training to determine the source of any moisture problems that exist in your home. Our water extraction equipment provides us with the ability to remove any lingering water from the affected areas in a quick, efficient manner.
 
The strength of a pump regarding lift and volume capacity gauges its effectiveness to address your situation. When the standing water in your home exceeds two inches in depth, SERVPRO technicians utilize submersible pumps that have the capacity to remove water without causing damage to your carpet, flooring, or furniture.
 
Extraction is far more efficient than dehumidification when dealing with excessive moisture. Therefore, portable extractors with five to twelve-gallon solution and waste tanks are used for small jobs, while truck mounted extractors with sixty to one hundred gallon containers are used for jobs in larger areas.
 
A variety of air moving equipment becomes useful during the drying process, including air movers that have inlet and outlet screens, three prong plugs for safety and thermally protected motors. Wall cavity ventilation systems are used to direct airflow to the inside of your walls, replacing moist air with dry air.
 
While venting box fans (Axial Fans) that are capable of moving larger volumes of air than an air mover, are used to rid a room of noxious odors created by water damage in your home. A venting fan can handle moving 3,200 CFM and is ideal for use after technicians utilize fogging equipment to deodorize an entire room. Dehumidifiers of different types remove water vapor from the surrounding air. Refrigerant dehumidifiers send air through a set of refrigerated coils that cause water vapor to separate, running into a collection tray, returning the dry, warm air to the surrounding area.
 
While desiccant dehumidifiers allow air to pass through a silica gel that captures water molecules, using heat to evaporate the collected water, adjusting temperature and humidity levels in more confined spaces. Each of these dehumidifiers has a particular operating range and power requirements to operate efficiently.
 
SERVPRO technicians are well versed in the use of this equipment as well as performing any services you may require to return your home to a quality pre-damage condition.
 
Contact SERVPRO of Sumner County today for additional information on the water damage restoration and removal services provided. (615) 822-0200

Finding And Remediating Hidden Mold Damage

3/28/2017 (Permalink)

Mold Remediation Finding And Remediating Hidden Mold Damage Mold Remediation Requires Removal of Moisture to Prevent Regrowth

SERVPRO Reveals the Hidden Pockets of Mold for Proper Remediation

Without you realizing the danger seemingly insignificant water leaks can be causing serious mold damage to your home. Within a kitchen cabinet or bathroom vanity under a sink a tiny crack in the caulk around the porcelain or dripping from a spray attachment that needs replacement can be allowing moisture to build up to the point where a mold colony begins growth. Because you rarely inspect these hidden areas your first hint that a problem is brewing may be when you notice a musty odor. Perhaps a darkening of the ceiling below the vanity or cabinet poses a mystery that SERVPRO can help solve.

The possibility of mold damage in Portland needs to be assessed by AMRT ((Applied Microbial Remediation) technicians from SERVPRO who are trained to follow the microbial trail back to the source. Until the leak or seepage is discovered and the water stopped mold will return even after the most thorough cleaning and disinfection. If your home has been subject to an unnoticed slow leak, expect our first step to being ensuring you repair or replace the plumbing or fixtures that were causing the leak. Once the water source has been isolated and eliminated, our staff will determine whether the cabinetry needs to be removed and replaced in part or entirely. Depending on the materials used to construct the vanity or cabinet there may be splitting or delamination that complicates restoration and offers more places for mold colonies to hide, suggesting replacement is necessary.
 
If a floor underlies the vanity or cabinet, SERVPRO technicians will make sure the moisture in that area has been removed as well. Tight, enclosed areas can maintain a level of humidity higher than the rest of the dwelling which will continue to encourage microbial growth in that space. Our staff will make use of extractors, air movers, and dehumidifiers to reduce the moisture content within the vanity or cabinet and use strategies to get dry and eventually warm air flowing to achieve that goal. The cabinetry may need to have holes drilled or toe kicks removed to ensure dry air replaces the damp, humid conditions that feed the mold. Post-remediation we will make sure your kitchen or bathroom looks as good as or better than before the slow leak caused your problems, "Like it never even happened."
 
Musty smells and spread of shadowy colonies of mold signal a household crisis SERVPRO of Sumner County can help you avert. Call our dispatchers any time of the day or night at (615) 822-0200 for a fast response to hidden microbial contamination.

What Contaminants Can be Found in Black Water?

3/28/2017 (Permalink)

Water Damage What Contaminants Can be Found in Black Water? Flood Waters Transport Inherent Dangers in Goodlettsville

Contaminated Flood Waters Contain Pathogens and Dangerous Debris

When we respond to a case of flood damage, one of the most frequent questions our technicians is, "what is black water?" Black water is heavily contaminated water which is not only unsafe to drink but also is hazardous simply to be around. It can be difficult to judge conditions in black water due to its typical gray, brown, or black coloration, with small particles often hiding potentially far greater hazards lying within. Here are a few things that can be found in a typical sample of black flood water.
 
Dirt and Soil
Typically, most of the coloration in black water comes from dirt and soil trapped within. Many cases of flood damage in Goodlettsville and surrounding areas result from heavy storms and rain, and these floodwaters more often than not pick up significant amounts of soil before they ever reach a home. Although this dirt may sound harmless, it, in reality, makes the water much heavier and more difficult to navigate if you get caught in it.
 
Microorganisms in Black Water
Although the amount and type of organisms in flood can vary depending on its causes and specifics, almost all samples of black water contain very high levels of microorganisms. These may be parasites, bacteria, viruses, mold, or many other types of organism, and they may be able to cause health effects if ingested or absorbed through the skin. This is why it is never advised to drink flood waters and to seek medical attention immediately if you have.
 
Sharp Metal and Glass
It can be very difficult to see sharp objects in a mass of floodwater, but even if you feel you are confident that such materials are not in the water, it is best always to assume they are. Sharp materials, even if they are tiny, often constitute one of the water's greatest risks. If they open up a small cut or wound, this spot may go unnoticed by you but later on develop a bad infection. If you have been cut or had black water touch an open wound, immediately disinfect the wound and apply medical aid as needed.
 
SERVPRO of Sumner County deals with black water flood damage so that you don't have to. If your home has been caught in a flood, call us at (615) 822-0200 for mitigation and restoration services

Inadequate Venting Causes Mold Damage In Hendersonville Home

3/28/2017 (Permalink)

Mold Remediation Inadequate Venting Causes Mold Damage In Hendersonville Home Consulting with SERVPRO of Sumner County helps you identify the reasons your dwelling supports mold growth.

Does Your Hendersonville Home Have Mold Damage?

Mold needs one thing to grow: water. It may not be a significant amount of water nor does it matter if it is clean or contaminated. Mold spores always inhabit the same spaces as you and your family, unseen microscopic particles floating in the air or lying on surfaces. SERVPRO helps you to learn about mold, so it peacefully coexists with you.

One common way mold damage gains a hold in your Hendersonville home is when kitchens, bathrooms, and other humid areas have improper venting. Spores swell and grow even if the water available is in a vaporous state. When you run your dishwasher, boil water for pasta, shower, or do laundry, water vapor builds in the air. The vapor that remains in the air because of no or improper venting activates nearby spores. Mold growth follows, attaching to areas like backsplashes, walls, grout, shower curtains, vanities, and hoses. The growth accelerates if any real leaks are present in plumbing or if damp towels or clothing offer the mold another source of moisture and an organic place to grow.

Consulting with SERVPRO helps you identify the reasons your dwelling supports mold growth. Our mold remediation training program thoroughly prepares our technicians to search successfully for mold growth and to isolate the moisture source. We use scientific methods and instruments to test for airborne mold and humidity levels that encourage microbial growth. If the humid areas of your home have fans or other venting systems, we urge you to use them to reduce ambient humidity. Rooms that are often steamy but have no venting are a different kind of problem. Opening windows, using free standing fans, or exploring other venting options are all options we suggest.

Regardless of the water source, we follow EPA protocols to contain, remove, and disinfect areas that show mold growth. When the mold is bagged and discarded, our staff measures the humidity and help you reduce it to below 60 percent. Mold is always likely to regrow if the moisture spikes again so controlling humidity, eliminating seepage and leaks, and extracting hidden areas of water are crucial in mold damage remediation..

Locally Owned Company with National Resources

Frustration about recurrent mold growth is a challenge SERVPRO of Sumner County frequently handles and with success. Call (615) 822-0200 and begin working with us on a plan that remediates current mold colonies and limits future infestation.

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