Recent Posts

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Sumner County Home.

11/16/2018 (Permalink)

Fire Damage Smoke and Soot Damage Can Cause a Pervasive Odor in Your Sumner County Home. Have Questions about Fire, Smoke or Soot Damage? Call Us Today 615-822-0200

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

Hot smokes migrates to cooler areas and upper levels of a structure.

Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Sumner County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat. Smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke or Soot Damage?

Call Us Today  615-822-0200

Before The Feast

11/8/2018 (Permalink)

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could become hazardous very quickly.

According to the National Fire Protection Association, cooking is the main cause for home fires and injuries, with Thanksgiving being the peak day for cooking-related fires. Review the following safety tips to ensure you can enjoy a safe holiday.

  • Never leave cooking food unattended-stay in the kitchen when frying, grilling or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.
  • Check food regularly while cooking and remain in the home while cooking. Use a timer as a reminder that the stove or oven is on.
  • Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.
  • Keep anything flammable-pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging and towels or curtains—away from the stove, oven or any other appliance in the kitchen that generates heat.
  • Do not wear loose clothing or dangling sleeves while cooking.
  • Clean cooking surfaces on a regular basis to prevent grease buildup.
  • Purchase a fire extinguisher to keep in the kitchen, Contact the local fire department for training on the proper use of extinguishers.
  • Always check the kitchen before going to bed or leaving the home to ensure that all stoves, ovens and small appliances are turned off.
  • Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas and inside and outside bedrooms. Use the test button to check it each month. Replace all batteries at least once a year.

SERVPRO® of Sumner County wishes you a safe and happy holiday season.

Restoring Your Gallatin Commercial Property After A Water Damage Event

11/2/2018 (Permalink)

Commercial Restoring Your Gallatin Commercial Property After A Water Damage Event So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Flooding and water damage events at Gallatin commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sumner County

SERVPRO of Sumner County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Hendersonville Home Have A Mold Problem?

11/1/2018 (Permalink)

Mold Remediation Does Your Hendersonville Home Have A Mold Problem? Before mold remediation can begin, any sources of water or moister must be addressed. Otherwise, the mold may return.

In Hendersonville, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to removal all mold, which is fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic and float along in the air and may enter your home through windows, doors or AC/heating systems or even hitch a ride indoors on your clothing or pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Before mold remediation can begin, any sources of water or moister must be addressed. Otherwise, the mold may return.

Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If you home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment and expertise to remediate you mold infestation.

If you see signs of mold call us today – 615-822-0200

Sealing Its Fate

10/30/2018 (Permalink)

Mold travels when it is disturbed and will attach to anything that is a viable food source. When our office receives calls to complete mold remediation’s we are happy to help, but need to follow certain procedures to ensure that when we are cleaning the areas that have mold present we are spreading the mold to other areas of the home or business.

When our trained teams arrive they will assess the damage and if a scope of work is not already created they will create a protocol or scope of work. If our teams are working inside the home they will hang containment (heavy plastic sheeting) to seal off the area and prevent mold spores from traveling to other portions of the home. The area remains sealed off until the work has been completed. In many cases our teams will place air scrubbers in or around the area to aid with the mold particles in the air.

If you feel that you have mold in your home or business call SERVPRO® of Sumner County today to schedule an appointment.

Understanding Water Types-Damage From Clean Water

10/26/2018 (Permalink)

When you home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper clean up.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for SERVPRO® of Sumner County to arrive.

Damage from Clean Water

  • Shut off water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is sage from potential electric shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electric shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceiling is sagging from retained water.

When you have a water damage, don’t leave your property to chance. Call SERVPRO® of Sumner County at 615-822-0200.

Is Your Business Properly Prepared?

10/25/2018 (Permalink)

All businesses should be equipped with fire extinguishers based on their property footprints. The number of fire extinguishers needed are based off of how many floors, the amount of square footage, and what is being completed on these floors (i.e. kitchen, warehouse, etc.). Below is a breakdown of the different types of fire extinguishers based on what your business accomplishes during the day to day operations.

Class A:

This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper and many plastics.

Class B:

Used on fires involving flammable liquids, such as grease, gasoline and oil.

Class C:

Designed for fires involving appliances, tools or other equipment electrically energized or plugged in.

Class D:

For use on flammable metals; often specific for the type of metal in questions. These are typically found only in factories working with these metals.

Class K:

Intended for use on fires that involve vegetable oils, animal oils or fats in cooking appliances. These extinguishers are generally found in commercial kitchens, but are becoming popular in the residential market for use in kitchens.

Which type of fire extinguisher best suites your business?

Drying Equipment Stats

10/25/2018 (Permalink)

If you have a water damage in your Sumner County home you want the restoration company that completes the dry out to have adequate equipment to take care of the job set before them. SERVPRO® of Sumner County takes great pride in ensuring that their equipment is kept in good working condition and up to industry standard. Some of the key factors that we look at when purchasing or replacing drying equipment are:


In air movers we look at the CFM (Cubic Feet per Minute). This is important because it calculates the amount of air flow that can be provided over a certain amount of space per minute. This will help with determining dry time based on the amount of water that has been dispersed onto an area. In dehumidifiers we look at the PPD (Pints per Day). This is how much moisture/humidity is pulled from the air during the drying process.

Low Amps-

Older equipment pulls more amperage to run than newer equipment. Each plug (depending on the type) allows for so much amperage to be pulled by what is plugged in. If you plug in two pieces of equipment and combined they are pulling more amperage than the plug or circuit can offer you will trip breakers and essentially be required to set a generator to adequately power the equipment needed.


Moving equipment around from job site to job site can often times take its toll. The long term durability is very important to ensure that we always have reliable equipment to place on job sites.


In all of our equipment we look to ensure that it has been tested and meets the requirements of a NRTL (Nationally Recognized Testing Laboratory). It is very important to our company that our employees and customers are safe around our equipment.

If you have a water damage in your Sumner County home call SERVPRO® of Sumner County for your restoration needs.

If A Disaster Strikes, Will You Be Ready?

10/24/2018 (Permalink)

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble or update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Emergency and storm situations can happen at anytime to anyone. Take action now to protect yourself, your family and your property.

Prepare Now. Learn How.

10/24/2018 (Permalink)

As a business owner, insurer or property manager you are a leader in your community and have the opportunity to set an example for your employees, customer and community to follow.

Join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes.

As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure and maximizes your chances of recovery after an emergency or disaster. You can do this by taking three simple steps:

  • Plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can also contact SERVPRO® of Sumner County to find out more on how to be ready when disaster strikes with the Emergency READY Program®.